Farmers Insurance - Charles Lu
517 South Atlantic Boulevard, Monterey Park, California 91754
About the Business
Located at 517 South Atlantic Boulevard in Monterey Park, California, Farmers Insurance - Charles Lu is your local insurance agency dedicated to helping customers find the best coverage for their needs. Whether you're looking for auto, home, renters, or business insurance, Charles Lu has the knowledge and experience to guide you through the process. With over 80 years of experience, Farmers Insurance offers competitive rates and multi-line discounts to help you save money. Protect your most valuable possessions with a comprehensive home insurance policy or secure your financial future with a personalized life insurance plan. For small business owners, Farmers Insurance can customize a business insurance package to reduce risk and protect your investment. Get a quote today and start building a solid financial plan with the help of Charles Lu at Farmers Insurance.
Photos
Contacts
517 S Atlantic Blvd, Monterey Park, CA 91754, United States
Opening hours
Monday:
09:30 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
09:30 - 17:30
Friday:
09:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Worst agency ever. I would give a 0 if I can; people who work there do NOT know what they are doing. The lady LILY XIE, considered as their manager does NOT know anything about insurance policy. She did NOT tell me to call Farmers instead just sent me off to a lawyer, who she knows will not accept my case! She threw me off the bus by calling my parents because I was speaking up for my rights. The whole office thinks people are gullible and treat people with Low English Proficiency horribly; u need to set yourself low to gain the help u deserved. This is NOT how you treat your customers! RUN AWAY FROM THEM!"
"This is the worsttttt agency you can possibly find on earth. The whole company runs under one license (charles lu) and the people that work there are UNLICENSED AND DONT knows what’s going on with anything. The old lady LILY, extremely rude, extremely bias, don’t have a clue what’s going on, extremely unhelpful. After a conversation that I found out she was LYING ABOUT MY POLICY, she immediately hangs up my phone. That’s not the right way to treat a customer. WISH I CAN Give 0 star. PLEASE AVOID AT ALL COST."
"I wish I could give 0 star. They gave a third party my insurance info without any authorization or verification. COMPLETELY IRREPONSIBLE!!! LILY XIE, THE WOMAN WHO ANSWERED PHONE CALL WAS VERY RUDE AND UNPROFESSIONAL. I will consult my attorney to see if they breached my right of consumer privacy. Be aware! They could give your information to any other party who sends a request to them."
"I honestly wish I could give a "zero" star review. This is the worst insurance company I've worked with. Customer service is non-existent. They are rude and liars. Please save the stress, don't work with them."
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