Bank of America (with Drive-thru ATM)

"This is by far the best bank I have ever gone to. Great service, awesome people, and very fast Two thumbs up from me !!"

"In a bold sentence of their webpage, the bank proudly declares, "It’s great to have an impact to help people." Sadly, my recent experience with this establishment left me questioning the authenticity of that statement. From the front clerk to the manager, there was a glaring lack of care and willingness to assist. My friend found himself in a difficult situation, stranded in a foreign country and in dire need of some assistance. To my utter dismay, the bank's staff showed zero willingness to help. In fact, it was quite the opposite; they seemed completely indifferent to my predicament. The icing on the cake was when I approached the manager, hoping for a glimmer of hope, he refused to just listen. It's disheartening to think about all the people who rely on this bank for their financial needs. If my experience is any indication, they may find themselves in a vulnerable situation with no support in sight. A financial institution that proudly claims to help people but fails to deliver on that promise is a letdown of epic proportions. In the end, I can't help but feel sorry for anyone who ends up using this bank's services. When you're in need, the last thing you want is to be met with apathy and disregard. This establishment clearly has a long way to go in living up to the lofty words on their brochure."

"Rick opened a checking account for me very quickly, even if I arrived shortly before the closing time. He took the time to explain me all the details and advantages of the student account, and he really helped me. I definitely recommend this bank"

"Absolutely terrible experience! Stopped at this location to cash a cashier's check and both the teller and receptionist were looking at me and my child on such a judgmental basis. Mind we had just had a wonderful day at the near birch aquarium, and didn't look presentable enough for their liking. Even though the cashier's check was from their branch, and I had all the needed documents it apparently expired after 90 days. I definitely will not be giving this location my business. Please have a talk with your employees using this type of profiling is absurd."

"[1 star because that's the lowest; 1 star because people usual complain about banks.] This place needs to change staffing, or just close down for weekends. This is the second time staffing issue has prevented me from getting teller service on a Saturday (12:50pm). They did have a guy to tell me there's no teller service, but he couldn't provide real service. There were customers walking out of appointments, though; do you REALLY want to get a loan from a place that SAYS they'll be there when you need help but not ACTUALLY be there? Look. Staffing issue is understandable. What's not acceptable is keep advertising you're open on Saturdays when you clearly cannot staff enough people for Saturdays. Btw, the Citi and Chase next doors open til 3pm, and they even have tellers. Or does BAC have liquidity problems??"