RAFII & ASSOCIATES P.C. 9100 Wilshire Boulevard, Beverly Hills, CA 90212

"Rafii & Associates went above and beyond in managing my personal injury case. From our initial meeting to the final resolution, their meticulous attention to detail and unwavering dedication were evident. Under the guidance of Sylvia Rose and her team, I navigated the legal process with ease and efficiency."

"My experience with RAFII & ASSOCIATES, P.C. was outstanding. From the start, Sylvia Rose and the team made me feel like I was their top priority. They handled my personal injury case with precision and care, fighting for every penny I deserved"

"My father in law and I used Rafii & Associates when we were involved in a car accident. The accident was almost 2.5 years ago and still is not settled. The communication is nonexistent with this firm. Our case has been passed around from person to person. The only time we would ever hear an update was if we called to check in. After 6 months of not hearing anything or being able to get ahold of anyone with knowledge of our case, I was told that the person who was previously managing it is no longer with the firm and the case was never reassigned to someone else. It sat for months with nobody working on it. The attorneys and staff were never enjoyable to talk to, always had an attitude and just simply did not handle our case professionally."

"Update 03/06/2024: I feel the moment I set this review and expressed my concerns things have being moving fast which is great; however, they are now wanting to transfer my case which I find odd. Why did it take almost 3 years from my first accident and 2 years from my second for them to want to transfer my case? It is like they want to get rid of me I feel. Updates will continue to be updated in case anyone is interested in knowing the summary of one of their client’s experience. Update 02/02/2024: Bibi became my new case lead, I was transferred to her without my knowledge. However, she did give me a call to make me aware of the change. Juliana does still work there so not sure if she dismissed my case under her care or I was transferred since I wasn’t satisfied with her service (details below). Bibi so far is doing a great job! She is on top of my case and if she doesn’t have an answer to my questions, she asks her upper management or has the attorney call me. Attorney actually called! All my questions and concerns have been answered so far. Bibi does call back when she says that she’s going to call back and gets back to me if I am not able to reach here. I have been set up to my doctor’s appt and am fully aware with detail of my case. Randy has also reached out and heard me out. I made him aware of how I felt and let him know that the service has gone down hill recently and how frustrated I felt. I am actually glad he reached out because what if my experience didn’t change? At least I would be able to speak to someone and let him know how my experience has gone downhill. Slowly things are going back uphill. My rating went from 1/5 to 2/5. I’ll update as my case moves on. ~January 27, 2024 I have two cases with them. The first one was in 2021 and barely now they’re finalizing stuff. The second one was in 2022, currently waiting to schedule appts after seeing the doctor which took 1 year for them to schedule him with me. It took more than 6 months to get an MRI that doctor’s been requesting to get done. If I don’t call continuously then my case doesn’t move forward and I don’t know anything about my cases. After Jennifer left things did go downhill. Juliana has taken over my case, she was doing a great job at first but then she stopped answering my phone calls or calling me back. I got passed on to her supposed assistant who is a male (I forgot his name) and he was extremely rude to me. He made it seem like I was in the wrong and that I’m exaggerating. I had to report my case lead Juliana to her supervisor so my case could continue moving forward and obtaining more details on it. When speaking to her supervisor Veronica A my case finally began to move forward which was great. However, now that I saw the doctor, I haven’t received a call from them to continue the next steps. I did call them three days after my appointment to let them know I had seeing doctor and what he requested, Veronica let me know that they’ll call once they get the paperwork which should take a week. It’s been almost two weeks and nothing. I called and no one answered. I’m really disappointed how things have turned out with this company and the lack of care with my cases. I’m sure they won’t mind taking the compensation percentage in seconds for taking on my case, but to get back to me and take care of my case, pain and complaints takes months. They’re not serious."

"Everyone employed by Rafii and Associates is extremely devoted and qualified. They treated me with humanity and respect throughout the entire process. They also put forth a lot of effort to get me the best possible settlement. They helped me endlessly and I never felt alone."