Ferrellgas,

426 S Franklin St, Fort Bragg, CA 95437, United States

"I placed an order. They cancelled it “accidentally” kept my money with zero notification that it was cancelled, then processed the order a week later. Kept getting spam voicemails asking to confirm my physical address. The absolute worst."

"The service I have received has been exceptional, except for the times I ran out of propane (after placing an order when my tank readings indicated 25-30%) due to unforeseen events not under your control, such as weather or propane shortages, etc. Otherwise, I would only ask why not use the opportunity to offer your regular costumers who use your website a chance to see what the current price of propane is for their account? Doesn't have to be daily or hourly. Maybe just one day per week since that is typically what the propane suppliers have done in the past. I checked on line and all Ferrellgas offers is the phone number. Your doing so might be the FIRST company to offer such a thing for their propane customers and would certainly be in line with your "mission statement" of: "{At Ferrellgas, we work every day to uphold the highest standards of safety and service in the industry. We are always looking for ways to make your propane service even easier.} We'd love to learn more about your latest experience with us. Please click below to leave your review of Ferrellgas." There's nothing wrong with being #1. Is there?"

"Disgusting! Save your hard earned money!!! Stay away from a company that promises to deliver “timely” and provide “emergency deliveries” which they do not!! Just stay away. Customer service employees and delivery personnel are very kind. That part has no issue. Phones were answered but with empty promises. Ferrell gas takes your money and then don’t deliver based on the date of the invoice. An invoice is a contract! And they do not abide by that…"

"The delivery was great and the driver was thoughtful and kind. You promised me a $50 discount on my first fill-up after I signed up for the 'auto fill.' I have not seen that discount on my bill! I would appreciate it if you did the right thing and kept your promise ! Thanks, I appreciate being a customer for over 15 years."

"In today's world of maximizing profits at the expense of customer service, it was a total delight to discover Ferrellgas. Terrific women handling the signing-up logistics, making sure everything was covered and done with such sincere warmth and caring. On top of that your prices beat the others. So-- 5 stars. Glad to have found you!"