Arby's

"While we were in Rochester. MN recently I completed an online meal order for our dinner. The quality and consistency of their roast beef sandwich draws us back to Arby's often. Their service was a little off today. When I arrived, I was the only customer at their counter. An employee looked at me while restocking fry cartons. I was by the online order pickup sign. When two more customers entered, the employee stopped stocking, greeted them, and approached them to take their order. I saw my order on the counter, bagged, and ready to go when I came in. Feeling ignored and admittedly a bit frustrated, I pointed out I was here first and would like my to-go-order. The look I received wasn't a friendly one, but she did stop and pass my food to me. While mine was a to go order, I did notice that the restaurant appeared well organized and clean. My visit was after the typical lunch hour had passed."

"I ordered a French dip and got no au jus sauce with my sandwich and my grandma also ordered a French dip and also got au jus sauce. The time I went before they gave me the wrong fries."

"Went to Arby's tonight 11/19/23. Drive thru had about 3 cars ahead of us which the first 2 went pretty quick about 1-2 min and then we were literally in the drive thru for 20-25 min. Our sandwiches were great but they don't put your sandwich in a box no more and the curly fries were pretty hard. Wish their sizes didn't change either, large shake is a small drink like whaaaaat 6$ for this cmon son :/ Always loved Arby's, hoping this was a 1 time thing :)"

"The food was good and was ready faster than I expected it to be. I love the orange shake it tastes delicious. The food has always tasted good and met my expectations. My server Derik was also friendly and polite as well."

"Worst food I ever had got the waygu bun was soggy burger was dry and over cooked veggies were wilted so bad will never eat there again! Roast beef was overcooked as well. Fries were stale."