Best Martial Arts

"Excellent martial arts supply store with an amazing staff that has always been there for fast delivery and first rate equipment."

"Drove almost 16 miles round trip only to find out that I can only buy if I have an account with them. I didn't see any information about an account on their website. Waste of my time and fuel. No matter what, never going back there."

"Have ordered products for years from BMA. Recently most all of my orders are rarely filled accurately. Items continuously out of stock and no notification unless you call and check once your order arrives. When you try and call to inquire, you rarely get any satisfaction. Website ordering process is very old and antiquated. Items availability and quantity are never updated - never. Very frustrating as I have to fill the holes in with other vendors."

"Has potential to be a strong company but, not yet. They got to fix a lot of things to grow and meet customers modern needs and expectations[starting with the web site]. The business processes they use are kind of old and not hassle free. If you call, they dislike talking on the phone [how we I do business from time to time on complex orders], the lady's at this company response is always "go to the web site." I wanted to talk about a sale(s) that the web site could not answer. Their last response to me was "there was a problem with you using a bad log-in." OK, fix it, I am ready to spend money. Why do I even need an account anyway? Most "modern" sites, offer options where I can just buy stuff, point-click-buy-done. After 2 weeks of waiting, 7 emails of chat / IT lessons / world history / information that was just information about why my log on does not work (I could care less, I just wanted to spend money on something I "wanted"), no order executed. I took my money to JC, spent it without an IT discussion and got my stuff in 3 days...that's how business is done, give me what I want, take my money, all good in 30 seconds with 2 clicks. That's what I love about business, I can take my money to a provider that can give me what I need and be done. "Sometimes in life, you can mathematically add by subtraction.""

"I ordered three items through their website. The invoice that shipped with my order was 100% wrong. I ordered a hat and two pieces of sparring gear. The hat listed on the invoice was the wrong color, which didn’t really matter since it didn’t ship. Both of the other items were substituted, and the price charged to me changed. When I contacted them about it, I was told that the items I ordered were only available to commercial accounts, not individuals, and that they substituted with different items so that I would at least get something. Why let me order them then? Why not a phone call or an email telling me that the items were unavailable instead of substituting items that were more expensive by $25 each? I will not be doing business with them again. Update: Against my better judgement, I ordered from them again, because I was looking for a specific item, from a specific brand, and their website was the only place I found it. Shortly after placing my order, I received a phone call from them letting me know that the particular item I purchased from their website was no longer available. The woman on the phone offered to substitute another color, but that is not what I wanted. When I asked her why so many unavailable items were listed on their website, she had no answer for me, but stated that she would pass on my concerns to the people who handle their website. At least she was pleasant, but I stand by my 1-star review."