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Bank of America Financial Center
20563 Stevens Creek Boulevard, Cupertino, California, United States
About the Bank of America Financial Center
The Bank of America Financial Center located at 20563 Stevens Creek Boulevard in Cupertino, California, is a premier banking institution offering a wide range of financial services to individuals and businesses. With a strong reputation for customer service and innovation, this bank is committed to helping clients achieve their financial goals. Whether you need assistance with personal banking, investment strategies, or business loans, the knowledgeable staff at Bank of America is here to help. Visit the Financial Center today and experience the convenience and expertise that has made Bank of America a trusted name in the finance industry.
Photos of Bank of America Financial Center
20563 Stevens Creek Blvd, Cupertino, CA 95014, United States
Opening hours of Bank of America Financial Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of Bank of America Financial Center
"I entered the bank with a deposit for my business. I joined the queue for the business deposit, and despite tellers helping over 12 customers, they briefly glanced at me and then ignored me. After waiting for 20 minutes, I decided to leave. If the management wants to review the security cameras, please do it by 4 pm today. If you have a business account, please visit a bank and branch related to business as this branch does not offer that service."
"It was nice and clean bank. It had atm machines outside and plenty of parking space. We had an appointment but the banker was not on time. There was another bank helped us. The service was very good. It was crowded when we were there. Chinese is as a second language after English"
"The worst service among all the BOA banks I have been visited. Brought a lot coins for depositing to my 13 years old daughter’s account. They refused saying I have to put in a roll. But I did the same at Los Gatos BOA before, they did for me without any issue. 2nd, I want to have a new card for replacing my lost one, they refused as well saying they closed at 5pm. I came in 10 minutes before 5pm and waiting in line for service. Shouldn’t you count at the time when I step in?!!!! So bad service!"
"Consistently disappointing experiences with this branch, and bank of america in general. I have banked with them for almost 7 years now. Last year I had to dispute $20,000+ of fraudulent charges on my account the bankers at this branch told me the only thing I could do was to call in to report it. All of my disputes and appeals were denied. I have closed my credit lines with Bank of America and will also be closing my checking and savings accounts and taking everything over to Chase. Hopefully others can learn from my experience and avoid banking with bank of america."
"Story of the best service that i have ever received in a bank - Daniel Lake and his supervisor Victoria. Wow and Wow. Banks in general have trashy service. When i entered this bank, there was no one to help and the Loan banker who sits straight across the entrance - was rude. She asked me to schedule an appt but i waited. And then Magic !! Victoria (Business Banking? Section) saw me from her room, came out and started assisting me. Her team member - Daniel Lake was asked to assist me. My issue could not be resolved so had to go back the next day. And then more magic !! - Daniel and Victoria spend close to 2 hrs addressing each and every issue that i had. Necessary corporate phone calls were made - they explained every issue and resolution. At the end, a super duper satisfied customer - a gazillion points for the super excellent service by Daniel and her supervisor Victoria. Wow !! If every banker can treat their customer like this - bank might be a place that people would hang out more :). Really people - if you need assistance at this bank - ask for Daniel or his supervisor Victoria - am pretty sure you will not be disappointed. Victoria & Daniel - A big big shout out to both of you. Thanks again. Bank of America Corporate - These are the type of people you need in your bank."
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