Farmers Insurance - Donna Dao 5700 Stoneridge Mall Road, Pleasanton, CA 94588

"Donna was professional but friendly. More importantly, she knew her stuff, and knew how to keep explaining the same thing with the same level of kindness, to me and my bad memory. I needed a lot of guidance, and I got a lot of guidance without me feeling like I was putting her out. And I can feel like I'm putting people out quite easily, so: I 100% RECOMMEND DONNA DAO FROM FARMERS!! =)"

"We have been customers for more than 25 years. We always appreciate the assistance we receive from Donna Dao. She is quick to respond to email, is willing to talk on the phone, and has helped us navigate policies and claims. What we love most about working with Donna is that she gets to know her clients personally and she truly cares about the people she works with."

"Donna is wonderful to work with and helped me greatly during my move to California. She was clear, informative, and ready to go during each step of the policy process. I would recommend her service to anyone that is looking for insurance in the Tri-Valley Area."

"I reached out to Donna after being referred to her by a colleague. We were being dropped by our insurance because we are in a fire zone and really started struggling to find coverage. As a first time homeowner, I was naive and not aware of what we needed. I had previously reached out to other agents and was still not understanding why we were being dropped and having such a hard time getting insurance. Donna took her time to go over all the cover to details, coverage, and answer questions. We worked together and spoke constantly as we tried to find coverage and a price I was comfortable with. She is absolutely amazing and so knowledgeable! Her and her team are so responsive and really do go above and beyond for customers. I would recommend her to everyone."

"Donna and her team have been our fabulous insurance agent for over 20 years. Donna is someone you want on your financial team, because she'll recommend appropriate coverage for your life-stage, and she's incredibly responsive and great with follow-through. We've had our share of incidents, claims, and life changes over the years and Donna is always there, *immediately* getting back to us with next steps. She's also great about checking in periodically to make sure our coverages are still appropriate. Friends have asked me why I still have an "insurance person", and it's because you really want someone on your side when something happens to you. Not a toll-free customer service number, but a real person who genuinely tries to make things right. That's priceless."