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Aquamatic Cover Systems
200 Mayock Road, Gilroy, California, United States
About the Aquamatic Cover Systems
Aquamatic Cover Systems is a store located at 200 Mayock Road in Gilroy, California. They specialize in providing high-quality automatic pool covers for residential and commercial use. Their covers are designed to keep pools clean, safe, and energy-efficient. With a wide range of options to choose from, Aquamatic Cover Systems offers top-of-the-line products to meet all of your pool cover needs. Visit their store today to explore their selection and find the perfect cover for your pool.
Photos of Aquamatic Cover Systems
200 Mayock Rd, Gilroy, CA 95020, United States
Opening hours of Aquamatic Cover Systems
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Aquamatic Cover Systems
"We bought one of these covers for our pool. Within a few months it started breaking down. The biggest issue is that nobody will come out to fix them. We’ve had to wait months on end to get the cover fixed repeatedly. Now we are in August and have been waiting two months to have a pool cover fixed and the local representative, Ken Delunas, will not show up to fix it. That means the whole summer the pool has been unusable. Buyer beware nobody will fix these covers."
"We purchased our cover and system back in July of 2018. We have young children and wanted to keep them safe. We felt a peace of mind when we purchased our product because we were promised a 7 year warranty on the cover and 10 year warranty on the system. 3 years later our cover ripped. We contacted Aquamatic and they told us that the warranty didn't cover our issue. They said we had a webbing issue and it wasn't covered. Nothing like this was mentioned at the time of purchase. There was no differentiation between webbing and fabric discussed. But now they are telling us that they will not cover our pool cover even though we have a warranty and purchase contract that states "fabric Aquamatic 7 year warranty." They are playing semantics and again at the time of sale none of this was mentioned. This company is not honest and will not honor warranty. I wish I would have looked on Better Business Bureau before I purchased from Aquamatic because I saw the exact same situation that I'm going through mentioned, there. It seems as though we are not the first customers that they have scammed!"
"I would love to be able to review the product but I don’t have it yet. Our contractor has been calling daily for weeks to get an indication of the schedule and there has been zero response. They took our deposit though! I’m sure the product is outstanding but I wouldn’t know. So here we are waiting around for our final inspection and no response. So, set your expectation bar for customer experience very very low. Subterranean maybe."
"Do not expect your cover to last but 5 years at best. And do not expect them to care. Our cover lasted 5 years. When you contact them expect rude service from the receptionist and they will not mention anything about the warranty. For the pretty penny that this cover cost, I'd expect better. I would also expect them to honor their warranty and not just throw you a few pennies after you complain. We do not over chemical our pool and we always keep the cover clean. Way too expensive for 5 years, not to mention they give you a "rough" estimate to replace it!"
"Six stars for automated cover system. Six stars for the company service personnel. We are extremely happy with our Aquamatic covering our large pool. This is a top-tier precision engineered product. Their service staff is highly skilled. We are saving big time on water and PGE. Thank you Tom, Taylor and team for a great product and solution."
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