Air China Cargo
About the Business
Air China Cargo is a leading air cargo service provider located at 5625 West Imperial Highway in Los Angeles, California, United States. With a strong presence in the global air freight industry, Air China Cargo offers efficient and reliable transportation solutions for a wide range of cargo needs. Whether you are shipping perishable goods, oversized freight, or time-sensitive materials, Air China Cargo's experienced team is dedicated to ensuring your cargo reaches its destination safely and on time. With state-of-the-art facilities and a commitment to customer satisfaction, Air China Cargo is your trusted partner for all your air cargo transportation needs.
Photos
Location & Phone number
5625 W Imperial Hwy #204, Los Angeles, CA 90045, United States
Hours open
Monday:
5:00 AM - 11:00 PM
Tuesday:
5:00 AM - 11:00 PM
Wednesday:
5:00 AM - 11:00 PM
Thursday:
5:00 AM - 11:00 PM
Friday:
5:00 AM - 11:00 PM
Saturday:
5:00 AM - 11:00 PM
Sunday:
5:00 AM - 11:00 PM
Reviews
"Don't ever work here ,Dave and the rest of the management don't appreciate the blood sweat and tears that the employees have sacrificed, especially the good ones with the most experience there , low pay rate too, the employees above the manager are always on there phone and have their gf's working there, it's all favoritism , especially that guy (Dave) that wears every clothing skin tight ,with his sunglasses, that guy doesn't get dirty , always puts the blame on everyone else accept himself, he doesn't know what the trash show he's got himself into, he will tho, all of his best workers quit / he let go, it's too late bro, if you guys wanna be that kind of company again , Dave and his buddies have to go,they have no clue what's going on, just ask him, this place used to be fun , too much micro managing, they don't focus on the important things ,"
"Agents are very slow helping customer's need to improve customer service......the Cargo handler needs to make some improvements. with some exceptions to a young lady that's trying to do her best to keep the operation running smooth out on the docks she's a big help on that part I give her applause and five stars."
"Lilly, who works at the front office is incredibly helpful, doesn’t waste time, and takes care of issues quickly. This place is usually pretty busy, but the staff tries to get on top of things pretty quickly. Usually in this sector people are on the move, and there usually always issues, but the Menzies Air China staff do their best to handle the situations quickly."
"This place needs MORE dock doors & More Employees and a Faster processing system. You're almost guaranteed to wait 3+ hours at this place. I feel like they should have specific forklift drivers for Import- Export and for the small trucks and vans that wait on the ramp. Don't even bother asking for a supervisor or manager."
"First of all you have back up to one of the garage doors until you can sign in and expect them to take their time getting to you after you have signed in. That's not necessarily the problem. After we had paid to get our cargo, we received no help until we BEGGED someone to get our cargo and it seemed to be a huge burden on them. Expect to be here for 5+ hours when realistically this process should be less than an hour. If I could get them no stars I would have. Good luck!"
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