Greenpoint Properties

"They are crooks, they will steal your money. Don’t expect to get your deposit back. Washer was broke for 5 months before it got fixed then dryer broke for the rest of the lease.they will find any reason to milk more money out of you"

"Where do I start with this place. The reviews are correct you will not get the full amount for your rent deposit. They will charge you a cleaning fee regardless even if you leave the place cleaner than you received it. I have lived in multiple states many different rental properties and this is the first one to not give me my full amount. You will be charged a painting fee even if you didn’t hang a nail on the wall. This location does not walk with you at the end of the agreement they will just send you a letter on the cost of the items and the fees. This is a great way to charge individual full amounts because there is no way to argue the charges. If you’re lucky you will receive your security couple months after the lease agreement. If you are allowed to pick up the letter or check in office make sure to do that. We received our letter a couple months after we had moved. We moved down the street of rental property. I have received security deposit faster from across the country than from Green point properties. The communication from the property manger will be between 24-48 hours. She is the only property manger for the business 600 tenants. While you are living there they will fix issues quickly but the issue arises when you are ready to move on from Green point, I would not recommend this organization just due to the way they conducted themselves towards the end of the agreement. Make sure if they promises anything or any deductions off the security deposit that it is in writing because if it’s not in writing the organization will not hold their word and agreement."

"HANDS DOWN everything has been a great experience! The apartments are well mantained, if a problem arises they are very quick to rectify the situation. Updated interiors and a huge outdoor area. The apartments are very roomy! Upon moving in they made sure to have everything clean and replaced after damage was done prior to my move in. All they ask is just be respectful and on time with your rent."

"I have nothing but wonderful things to say about Greenpoint! My room mate and I were desperate to find a place, and due to a prior circumstance, we were having a hard time finding a place to live. Greenpoint was willing to help us out and gave us a 6 month lease beforehand to allow us to prove ourselves. Any maintenance request we have, they respond immediately and promptly. They were doing a few repairs on the place before we moved in, and installed brand new fans and the cleaning job was spotless! A few place I've rented before I've had to have cleaning crews come in and reclean the place because it was nasty. I truly appreciate Greenpoint giving us a chance. They care about their tenants and will do everything they can to make your living situation easier!"

"This is one of the worst Rental Companies. I do not recommend. Even if you have responsibly found a way to pay for your rent, they steal it from your account anyways. I am legally bounded to my own contract, to pay my own rent, yet they have me paying for someone else’s rent, just because my account was on file. This is theft. Terrible Terrible rental agency. 0/5 stars if I could. Do not sign with them. Update: No, they refused to give me my rent back. When signing they did not mention that, they told me that I was only responsible for my subleasor, they try and get you with the phrasing of their words in the contract. Until situation was brought up, you wouldn’t think of it that way. Yes I set up my auto pay, yes, I dorgot to cancel ot, but they refused to refund my account. If my autopay would’ve been deleted, they would have had to found their own way to get their money, they just pinned it on me because they are too lazy to do it themselves. As well as hanging up on me over the phone, TWICE. Disrespectful and rude. They only care about the money, I read some other reviews and they’re also going to probably try and use our security deposits for stupid reasons, and things that we did not do, but pin the previous damage to the apartment on us, that was there before moving in. ALSO, my whole house (besides basement) had a terrible bug infestation in the winter. Definetly do not recommend. Do not sign with them. They keep terrible weeds, and it looked digusting until I unweeded it myself. Lazy agency."