Experienced Auto Transport
About the Business
Experienced Auto Transport is a reputable institution located at 4929 Balboa Boulevard in Los Angeles, California. As a trusted car dealer, moving company, and store, we specialize in providing top-notch auto transport services to our valued customers. Whether you need to transport your vehicle locally or across the country, our experienced team is dedicated to ensuring a smooth and hassle-free experience. With a focus on customer satisfaction and attention to detail, you can trust Experienced Auto Transport to handle all of your auto transport needs with professionalism and care.
Photos
Location & Phone number
4929 Balboa Blvd #105, Encino, CA 91316, United States
Hours open
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
6:00 AM - 6:00 PM
Reviews
"They lie as much as they talk. Quoted me 800 and then charged me 1350$ and would take my car off until I zelled them the money."
"Do not use this company at any costs! I scheduled a month in advance and was quoted at 600 dollars to move my car from Idaho to Washington. Four days before the scheduled pickup I am trying to call and sending emails to confirm the pickup and find out a time, and every time I call I am immediately put on hold. Day of scheduled pickup I am mad and finally get someone on the phone and demand to know what is going on, the man tells me to not be emotional about it and that they don’t have a driver but they can get one the next day for 1200 dollars. When I asked why I was not contacted sooner and why I was quoted so low, the man was very defensive and rude. I asked if I could get my deposit back and he put me on hold again, never heard about the deposit. I had to dispute the charge to my credit card and my dad had to drive the car for me so I could drive the moving van. They are extremely unprofessional and rude, this company is a scam and will lie to you until the last minute so they can charge you double."
"Wow, terrible company. They scammed me out of $200 and tried to tell me that I had to pay $1200 the day before I moved after they quoted me $600. Every time I call I am put on hold and then no one picks back up again. I spent three days calling to finally get a very very rude employee who told me to "settle down" and that he was "doing me a favor.""
"I was referred by the scam moving brokers 3 brothers moving - they had Ronnie call me to setup the transport. All seemed fine but i never received a contract or receipt so i became suspicious and searched the phone number that called me. Regal Transport, but the name on my credit card said Experienced Auto Transport. I called Ronnie back twice with no success. So I called Regal and told them I wanted to cancel and get my $200 back. Ronnie called immediately and tried to act like he wasn't associated with the scam movers. Said I signed a contract that I never got - he had my email wrong. Said he'd give a refund but only refunded $150. when i called again he had an angry tone, started calling me a B****, threatened to come beat me, said he hoped I die tonight and go to hell. Said he has 7kids to feed. I said I want the other $50 back or else i'll dispute the charge on my card. He did end up refunding the other $50 though. well its all pending so we'll see i guess"
"How many names can a company have? They’re Regal, Experienced and US car Transport. They will use all these different names and maybe more to collect your shipment. DO NOT USE THEM!!!!! I’ve been in this business for 16 years and never have I been belittled, called an idiot, or told I’m poor. They will be nice in the beginning like the rest of the reviews, but then they will charge your card at their demand without telling you for more money when it benefits them. They blew my phone up for an extra $800 even though I paid a $400 deposit and then the agreement was COD. This is unethical business practice. None of their sites are maintained, nor their social media and they go by a few different names, Regal, Experienced, and US Car transport. I’ve been fortunate to work with these ports in the past but they try and recoup your vehicle or belongings to force you to pay. Please read this review and find your own options, not recommendations. I’m sure it’s a bird dog/ finders fee for those referring you to them. I have contacted and filed complaints with the BBB and other transportation federal agencies. Hopefully you guys Google them before you pay anything or give them any financial information."
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