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Presto Logistics
23679 Calabasas Road, Calabasas, California 91302
About the Presto Logistics
Presto Logistics is a leading moving company and storage facility located at 23679 Calabasas Road in Calabasas, California. Our team of experienced professionals is dedicated to providing top-notch services to help you with all your moving and storage needs. Whether you are relocating to a new home or in need of a safe place to store your belongings, Presto Logistics is here to make the process easy and stress-free. Contact us today to learn more about our services and how we can help you with your next move.
Photos of Presto Logistics
23679 Calabasas Rd #727, Calabasas, CA 91302, United States
Opening hours of Presto Logistics
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
Closed
Sunday:
09:00 - 18:00
Reviews of Presto Logistics
"Concern : unprofessional, unethical, inexperienced, deceiving, unresponsive. Had a very bad experience with these guys and I definitely would not recommend to provide your business. I incurred an additional cost of $3000 due to so much of misinformation and lost $2000 worth of my stuff in transit. Please choose a better mover even if that’s at a higher cost rather than working with them."
"Beware! Note to management: Please get a CRM or similar system to manage clients, communications about the move from beginning to end, etc. My move was scheduled for pickup Sunday May 7th between 8am - 11am to go from Los Angeles to Miami. I had a video call with Henry weeks prior who gave me an estimate of $2600. (I showed him all my belongings and mentioned to him that I had the usually pots, pans, dishes and clothes.) I also had a similar quote from another company. We also chatted about the moving company truck being able to get in to the new complex and I confirmed it after speaking with my new apartment complex and emailing Presto, so there wouldn't be an extra charge to transfer my things. (Note this for later) Upon the pickup, I had a call at 6:58 am that they were there to pickup. Ok, I love early but I wasn't ready and the men were respectful and helped me pack remaining things. The men were very professional and did a great job packing everything. At the end, the gentleman told me I went over and they were adding an additional $1600. (WHAT!!) Also, No one informed me that I'd have to tip this moving crew as they were not part of the actual move across country. I gave them my deposit and called Henry. He was very professional and shocked. We connected about 2 days later and he got me $600 off the extra charge. Sunday May 12th, the new moving truck company called me and mentioned they should be arriving Friday May 19th. The gentleman I spoke to informed me they would have to transfer my things to a smaller moving truck as he currently is driving a Semi. The charge would be $350! I told him that I had chatted and emailed that I had approval to get a moving truck in to my complex but had I know it was a Semi the whole situation would have been different. So here I am waiting for my truck to arrive and it's been an extra $1600 (Minus $600 that Henry took off), 1st Tip and an extra $350 for the smaller truck (I ended up negotiating them down) and I had to tip them too. After unpacking everything, there are so many small/medium size cosmetic dings on my TV Stand, on 1 flatscreen TV, Picture frames, Side tables that it's not even worth reporting.... SO frustrating. This company needs to figure out better communication and client management. There needs to be an "Onboarding" process from start to finish so we know what to expect. This has been close to a nightmare with all the unexpected fees. I hate to write these reviews especially when the people are professional and respectful."
"Ive used Presto multiple times for my moving needs and every time they outdo themselves. Henry called me and went over everything that I was moving, the guys came and did the job very fast and efficiently. The delivery movers assembled my work table and bed very fast and they didnt leave a mess. Thank you again!"
"The movers, especially the delivery team, damaged multiple pieces of furniture, causing over $5,400 in actual, documented damages. The moving team was rushed, sloppy, and reeked of pot. The Presto driver, repeatedly expressed his embarrassment over the condition of the delivery and promised that his boss, Henry, would take care of it. He didn't! Instead, the insurance company offered $300 in reimbursement and Henry offered to raise it to $700. Paltry sums compared to the total damage. Presto and Henry, refused to take responsibility for their actions, and tried to blame it on our Insurance choices (i.e.- not taking a massive, highly profitable up-sell to pay for their carelessness.) The episode is similar to someone with terrible insurance, smashing into the back of your car, causing major damage, then claiming he is not responsible for anything more that what his lousy insurance company offers. In short, be prepared to spend a ton of money on the move, have the movers damage your items and then be given the middle finger by the company."
"BEWARE! Do not use this movers they will rip you off. We were quoted $3400 for our move after doing a zoom of our storage unit. The day of they said it would be over $2000 more due to packaging and additional cubic feet. Martin the driver had me sign the packaging form before it was filled out with $810 of additional packing fees that we were never told about. They literally charged us $75 to put a tv in a box. I could have packed the stuff myself. I would have rented a uhaul and done everything myself if I'd known they were going to take advantage and gouge us. That was our original plan until they assured us that it would be comparable in cost but with full service benefits. I asked for the guy Henry who gave us the quote to call me and still have not heard from them. They don't tell you of the additional costs until all your belongings are packed on the truck and then you have no choice. Shame on this company"
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