Bank of America (with Drive-thru ATM)

"Never have I ever seen this many accurate reviews. Literally experienced the same thing everyone is talking about. And what's sad is this TERRIBLE customer service is ongoing! It's June 2023 and the tellers, the staff, the bankers are STILL extremely rude, unwelcoming, and treat you like a Gdam thief! The hell with this place. Trashy people deserve trashy jobs. And to Mr/Ms manager: please don't bother responding. You just apologize to everyone but don't do anything about it."

"WOW. IF YOU EVER WANNA FEEL LIKE YOU'RE ROBBING A BANK, THIS IS THE PLACE TO MAKE YOU FEEL LIKE YOU ARE. As soon as you walk in your greeted with a look of suspicion and almost confusion as to why the heck you're waking into THEIR bank! This place is a joke!"

"This bank is a joke! They have 1 teller and 10 people in line. They take the time to reply to your review, but don't make any changes whatsoever. The covid excuse is old! Stop being cheap and hire more people."

"I just moved to Menifee and this location is just beyond amazing! You can get assistance extremely quickly which is great because I used to have to wait 1+ hour for a bank teller at the previous bank I used to go to. The staff is amazing especially Irais and the manager! I can’t thank you both enough. They were extremely helpful with a wire issue I faced. They stayed late yesterday and then first thing in the morning they were helping me out. If it weren’t for them I would have been panicking. Thank you for your great customer service and help! :)"

"Not a lack of staffing. Just a lack of seeing people as people. Terrible customer service! The worst part is they were nice to me. Just not to anyone else in there! Did they think I'm blind and don't care how they treat people? I've done sales for a living for more than a decade and I've never seen a place shoot themselves in the foot as bad as this place. Another lady recognized the bad look and tried to make things smoother but I had seen enough by then. I wonder what their closing ratios are? I bet they're abysmal whenever that lady is there."