Chase Bank,

23703 Calabasas Rd, Calabasas, CA 91302, United States

"Worst bank ever. Wouldn't even cash a $35 check drawn from one of their clients unless I opened an account. Why would I open an account for $35. Why on earth would I want to open an account when you gave me all these problems over a $35 check. No thanks I'll stick with B of A. These guys are a cancer and should be out of business, no wonder why people don't trust them."

"Matthew the branch manager MUST BE FIRED!!! Worst most uses less staff and bank possible. Wasted two weeks trying to deal with these incompetent people and am now not surprised at all why all online/mobile banking is becoming way better because these people working there are completely useless. The bald "manager/supervisor" Mathew is completely useless would be shocked if he graduated high school and should have no right be a manager at even a Chuckie Cheese never the less where we bank and trust our money Matthew absolutely needs to be fired and has no qualities deserving of being a manager of bank and our money. I decided to try and another branch after multiple times of Matthew refusing to help and saying there was nothing they can do in branch and guess what.... The other locations branch took care of me in less than 10 minutes. Do NOT go to this location ever if you don't need to especially as long as Matthew works there as branch manager Chase is not to be trusted. Matthew needs to be fired @Chase immediately."

"Horrid place my brother went in there to cash a Focus and Testing check made out to cash. I’ve been in there over 5 years and never had a problem with no fee. Because my brother has tattoos Sara charged him 8.00 and when he asked for check back they refused. Then a guy came out threatening to call the cops on my brother and got in his face. I will now close my account."

"I have been a chase customer for 8 years but I’m going to be closing my account. I’ve had so much trouble this year with broken chips on my cards. First I asked for a replacement card and it never worked at all in any chip reader. I came into this location to see if they could help me but they pretty much refused to help and sent me away. I went online and ordered a new card myself but now that one isn’t working either. These piece of garbage cards have caused me endless embarrassment and frustration. Their fraud prevention is absolute garbage as well. When someone stole my card info and ordered stuff to a completely different address from my billing info, chase was nowhere to be found, but when I visit an ATM 3 miles from my home address, my account gets locked somehow. I’m going to be taking my money out of this account and going to a different bank because this is ridiculous. I won’t recommend this bank to anyone. Don’t get a new card here because it’s probably not going to work, and you’ll have to struggle in the grocery line in front of a bunch of people, or miss a concert because your card won’t work at the parking kiosk. Take it from me people!!!!"

"This review is specific to this location and their staff. On a Saturday, about noon, no other customers in sight, and we had a document that needed to be notarized. We were refused because apparently, appointments are needed for this service, which is nowhere noted. After escalating it to the banker, who again, had no customers in line, they refused due to no appointment. A 5 minute effort on their part, would have satisfied a long time customer, instead of the negative review. Some people should not be working in the service industry."