Carl’s Jr. 61 East Stewart Avenue, Medford, OR 97501

"Carl's Jr on Stewart Ave is where I always go, customer service is always on point! Their hamburgers one of the best burgers in town. Affordable prices, great customer service and good burgers in my opinion."

"Last ditch for a burger and shake at 10:45... No complaining, no guilt tripping stoner crying about what time it was... Just polite service and a warm smile. Thank you"

"Paid almost $45 for 1 Western BBQ Burger meal , 1 Starz Chicken Nugget meal, & 1 Chicken Club meal. I was the only customer waiting for my order & when it was ready, the manager handed me the bag very quickly; no eye contact, no thank you, no smile...no common courtesy. After her lack of politeness, my gut told me I should check the order since it was "to go". After taking everything out, found the order of onion rings was missing. Took the bag back to the counter & waited for 5 min for someone to notice me. The manager happened to turn around & I told her the rings were missing. She turned to get them & with her back turned said "sorry Ma'am", but did not sound sincere; handed me the package of rings that had a napkin tucked over it. I thought, ok; doing that to keep them warm, that's great. Took the food out of the bag when home within 8 min. My kids would not eat the French fries they were so bad. When I took the napkin off of the rings, the box was only half full. The Chicken Club bacon was not fully cooked & the lettuce was wilted. Unacceptable service & food!!! So glad I do not order food out often...waste of time & alot of money!!"

"Prices on the drive-thru are not what customers are charged. Prices changed over a month ago, yet I'm still being overcharged. I've mentioned it every time and keep being told that they haven't had time to correct it isn't working for me anymore. They've overcharged me at least $15 so far."