First Bank

"The WORST service I've ever experienced. The manager Dana LaPierre is passive aggressive and sits on here phone having personal conversations while you sit in the lobby waiting for her assistant. The banker asks what you need help with then proceeds to sit down while having his personal phones headset on while watching TikToks as your waiting for the manager to assist you (he doesnt even explain whats going on because the videos he is watching takes precedence over a customer, you will need to ask whats happening after sitting there for 15 minutes hoping they have hired an employee with decent communication skill, nope!!). Absolutely no communication skills and constantly tells you to come back later. Why? How can you sit on personal calls or watch Tiktok videos while I sit in the lobby waiting for assistance from the two disconnected paid employees. You have no tellers and Absolutely no staff that wants to help. Take your money to a traditional bank. I would have rated it 0 or negative stars if Google would allow. This bank took my money and you will have the same situation too. No one care I even called corporate and they don't respond or even have a supervisor available to speak with. Very shady business. Beware and remember I told you so when it happens to you."

"The bank has just a few atm's, when cash deposits made in atm machine are not posted until 2 days later so they justified they 35 dollar fees, they do not open Saturdays, they close too early every day at 5pm while most of the banks close at 6pm. I personally wouldn't recommend any body to do business with this small bank. They keep moving from place to place to save money on rent but they don't help the customers."

"Not good for business checking accounts. Extremely inconvenient along with hidden fees (Ex: Debit card fee, Non usage fees, Paper billing fees). Unless you plan on going to that particular bank once a month there are much more competitive options out there; however, they do have no minimums to open up a business checking account."

"Went inside to get change for a $100 Bill. The female teller with no personality said she wouldn't do it for me unless I had an account. There were no other customers. Went to Chase down the street and the teller said with a big smile "It would be my pleasure to change that for you". Im opening a business and know which Bank I will be opening an account with!"

"Awesome personal service; with family like attitude. Just enough security to be safe with you and your money."