ACE Cash Express 20115 Saticoy Street, Los Angeles, CA 91306

"went in for the first time in need of a loan to help me and my family and Natalie helped me out fast and i am thankful for how quick she helped me out."

"Great customer service and support very helpful will be back every time"

"Ignacio was super helpful, and he got me in and out pretty quick. I will be returning."

"ignacio was tha best! fast service and very nice ! 10/10 would come back & recommend to friends !"

"There is an employee there by the name Natalie, I believe. She refused to provide her name as she didn’t want a complaint filed. This employee has been disrespectful, UNPROFESSIONAL, and rude every single time we have came here. A few weeks ago I arrived to request a loan and this employee was on her her cell phone ignoring me FaceTiming someone cursing and yelling. She had a full conversation about inappropriate subjects such sex, “weed” and non work related things. When she finally acknowledged me she said “what do you want?” She continued with her phone conversation and dismissed me with no receipts or information. She needs to be properly trained in customer service! On 09/15/23 at approximately 3:15 pm, my mother went to get serviced and she received worse treatment from Natalie! This employee yelled, cursed, and insulted my mother in-front of a male employee. I don’t understand how this location has someone like this representing their company. We will not be coming here again. She needs to be educated on proper work conduct."