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Pearle Vision
6231 McKee Road, Fitchburg, Wisconsin, United States
About the Pearle Vision
Pearle Vision is a leading eye care institution located at 6231 McKee Road in Fitchburg, Wisconsin, United States. It is a health-focused store that specializes in providing high-quality eyewear, eye exams, and vision care services to customers. With a team of experienced optometrists and opticians, Pearle Vision is dedicated to helping individuals achieve optimal eye health and clear vision. Whether you need new prescription glasses, contact lenses, or a comprehensive eye exam, Pearle Vision is committed to providing personalized care and top-notch products to meet your eye care needs. Visit Pearle Vision today to experience exceptional service and expert care for your eyes.
Photos of Pearle Vision
6231 McKee Rd STE C, Fitchburg, WI 53719, United States
Opening hours of Pearle Vision
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Pearle Vision
"This store is a franchise store rather than the corporate store, and it is operated on its owner's own judgment. We went into the store and were told we can get lenses for the Rayban Meta frame. We were told although they don't sell the frame, we can still get lenses there because Pearl Visions is owned by the same parent company of Rayban and they can send the frame to the Rayban lab. We were told we just need to bring in the valid prescription next time to get the lenses ordered. However when we went in the following Saturday, we were welcomed with "our owner later said we can't sell lenses for Rayban Meta". We drove all the way there on a Saturday morning just to find out how ridiculous that store is."
"The eye Dr. was amazing. Could not be happier. The Representative that checked me in, did my initial review, and was supposed to help pick out the glasses was no help at all. None"
"My registration process was friendly, smooth and seamless. The testing with eye technician was just so-so. She didn’t seem happy, had very poor eye contact and only gave short and concise instructions, which were a bit difficult to understand under her murder and accent. The experience with the optometrist was just ok. She seems very scripted which makes you feel like you are just moving throw a conveyor belt. I waived the retinol imaging ($30) upon registration and had to ask the optometrist whether she was going to dilate my eyes, only to be told that images had already been taken. I shared that I had opted to not do the images. She came back and told me that I could either pay the $30 and keep the uploaded images (I couldn’t figure out how that could be when I didn’t have any pics taken) or she’d delete the pics and dilate my eyes. Based on how the am experience was going, I agreed to just pay the $30 and be on my way. The kind receptionist was busy so the eye tech came out to process my paperwork and payment. Now- she rang me up as just the $10 copay so I asked again about the retinol images. She told me I didn’t have any done (which is what I had thought all along) and went back to talk to the optometrist. Back out again, to send me back to be dilated. Drops in and back out to now pay and finish the paperwork. And again back to the exam room for the exam. All in all, some of the staff seem less than thrilled to be at their job and there is a bit of confusion likely due to poor communication and customer service/investment. Been going here for 4-5 years but may need to find a new place that is a bit more engaging."
"ATTENTION INTROVERTS: The perfect experience! So, this is a bit of a unique review because I've literally NEVER BEEN IN THE STORE which is actually fabulous! I called to ask for information about ordering contacts through them several years ago. They checked my insurance and accepted it, which helps the cost significantly. I was able to email them a prescription and then it was just a quick conversation on the phone, a credit card to cover the balance, and voila! Contacts in less than two weeks. EASY! I've done it almost every year since then, which I wanna say is about 4 years. Comparatively, this previous time I ordered through our eye doctor's office at our clinic thinking it would be easier as it was more direct. WRONG. It took FOREVER to get them which wasn't truly their fault because it was a manufacturing shortage at the supplier's end. So, maybe unfair of me but still. Never had any issues with Pearle. Needless to say I'm back and will forever do it this way. Fast and easy ordering, excellent customer service, fast delivery straight to my house. AMAZING. 10/10 Would recommend!"
"Great, friendly service, and an excellent selection of frames. All the questions I had about lens selections were answered and explained clearly, and all the options were provided. When I picked up my glasses, they were adjusted to fit and more explanation was given since it was my first time wearing bifocals. They did a great job all around!"
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