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Pilot Freight Services
826 National Drive, Sacramento, California 95834
About the Pilot Freight Services
Pilot Freight Services is a leading transportation and logistics company located at 826 National Drive in Sacramento, California. With a strong presence in the United States, Pilot Freight Services offers a wide range of freight shipping solutions including air, ocean, and ground transportation. Their experienced team of professionals is dedicated to providing reliable and efficient services to meet the unique needs of each customer. Whether you are shipping locally or internationally, Pilot Freight Services is committed to delivering your cargo safely and on time.
Photos of Pilot Freight Services
826 National Dr #190, Sacramento, CA 95834, United States
Reviews of Pilot Freight Services
"Worse company for delivery. I ordered a gazebo through Walmart and don’t know why Walmart chose this company to deliver certain products. I received only one notification from Walmart stating product will be delayed one day which is no big deal. Then I received only one notification from this company stating the arrival to their site. This company never updated delivery process to me nor Walmart site and had no idea when to expect delivery after I got notification will be delayed. Company delivered my product which I am thankful but they need to do better job on notifying their customers on delivery date. Thankful someone in my household was home when product was delivered."
"So I’m giving Pilot Freight a 4 star review. Only reason I’m giving 4 stars is because they did not setup a delivery date with me , and just dropped the package off without notifying me . Luckily I was home at the time when they delivered my expensive carbon fiber hood. There was no damage to the packaging, and or my Carbon hood! Which I’m very pleased about! Just wished they would have notified me that they where at least on their way."
"The WORST. They do not care about their customers or the work they do. We waited around for our SamsClub item to be picked up (which was a scheduled pick up) and they never showed. Finally showed up on their own time and day which was not scheduled at all. We were at work and they couldn’t pick it up. Took over a month to sort things out. The next experience we had was with another pick up from Amazon. They picked it up once again on a different day than scheduled and they never scanned in the item!!! We had to call Amazon to call them to scan it so we could receive our $600 refund. This company is a joke."
"We ordered a patio set from Walmart that was shipped through pilot. My tracking number never worked. I wasn’t fully aware of when it was being delivered until day of. They did text to say they would be coming after two more stops. It was getting late and we hadn’t heard anything... my husband went outside and saw they just dropped it off at the very end of our driveway in front of our vehicles... pretty damn close to the street. They didn’t call, or knock or anything."
"I ordered a hood that got shipped through their them and it didn’t get delivered, so i went to pick it up and noticed that it was damaged, i asked them to send it back and they refused because i had opened the package even though i never left their lot. The same way i would Be able to turn down a package at my door i should have been able to return it at the shipping place especially considering the fact that i paid extra freight shipping and it was never sent to me. Poor customer service and i hope i never get a package sent through them without my knowledge ever again. My hood cost me over $1400 and was damaged , no kind of respect for their customers what so ever , not even a single phone call was made on their end."
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