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UW Health West Towne Clinic Urgent Care Clinic
7102 Mineral Point Road, Madison, Wisconsin, United States
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About the UW Health West Towne Clinic Urgent Care Clinic
UW Health West Towne Clinic Urgent Care Clinic is a walk-in health facility located at 7102 Mineral Point Road in Madison, Wisconsin. Our clinic is open seven days a week to provide care for patients of all ages with non-life-threatening conditions. We offer urgent care services without the need for appointments, and patients may be referred to specialists if necessary. In addition to in-person visits, we also offer Care Anywhere urgent care video visits for easy access to medical providers from the comfort of your home. Please note that if you are experiencing a life-threatening emergency, you should call 911. For COVID testing options, please visit the Dane County Health Services website. Your donations to UW Health are managed by the University of Wisconsin Foundation. Our clinic is committed to providing quality care to our community.
Photos of UW Health West Towne Clinic Urgent Care Clinic
7102 Mineral Point Rd, Madison, WI 53717, United States
Opening hours of UW Health West Towne Clinic Urgent Care Clinic
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 17:00
Sunday:
08:00 - 17:00
Reviews of UW Health West Towne Clinic Urgent Care Clinic
"Worst experience here. Waited more than three and half hours. They took us to the basement saying there is a tornado watch. But my weather app did not have any watch on that day. Anyway, I paid $60 from my pocket and got nothing. The person who checked me was a NP. They didn’t have doc for check me. I’m still sick after 4 days of the visit. And they told me to follow up with my primary care if I have any symptoms. I will not go to this place again. I wish we have better medical facilities around Madison to get medicine. Please take out the “urgent” word from your title."
"Went to Urgent care on the West side for being sick – was given two Rx and I feel worse a week later. I have major ear pain running down my ear drum. Called UW ENT and they can’t get me in until May, they reviewed urgent care notes and recommended that I call UC to get a referral to get me in faster. Called the person answering phone took information. LPN called me back and said I must schedule an appointment with my primary who has 6-8 weeks’ wait so she can get me a referral for ENT. By the time they pass me from facility to facility collecting my money I will have gotten better on my own because it will be months later. Not impressed with UW system to help patients at all."
"I had an unfortunate experience at UW Urgent Care where the provider displayed discriminatory behavior. Additionally, there was a lack of communication as no one attended to end the appointment; I had to approach a nurse after waiting for half an hour."
"Awful scheduling experience. I visited this clinic on 10/24 with 2 patients waiting ahead of me. I had to wait about 80-90 minutes and got my turn 5 minutes to close, while 9 patients who walked in after me got in first. The wait for all the other patients was at most 5-10 minutes. It doesn't matter how they schedule; it can't answer how everyone got their turn so quickly. The scheduling staff and the physician were friendly and nice. This is my second bad experience in this clinic this year. I would look for other options next time. How you can improve your service? Have a big screen with the waiting time for each patient and their place in the queue to see the doctor."
"I’ve been living in the Madison area for almost 3 years and used to travel back to my hometown (2 hours away) to go to the urgent care because reading reviews gave me PTSD!! This urgent care was absolutely AWESOME! Short wait time, friendly staff, and Dr. Lee was the most remarkable doctor I’ve ever seen at an urgent care. People- you must understand that long wait times in a larger metropolitan city is not unusual. COVID had also changed the health care system. I can I say that I will NEVER travel back to my hometown again to go to the urgent care. Well done UW Health!!!"
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