The UPS Store

"Customer service is great. I do have a problem with your pricing on printing labels. $4.00 is outrageous. Every other u.p.s store charges 1.00 for return labels."

"The most important reason for giving that rating is that I can depend on the UPS store with my package's and they're good at keeping your packages safe."

"The experience was horrible this morning. My wife went into the UPS store and from the start received attitude from an employee claiming his name was Muarice. My wife has the employee to please print images onto a shirt in which the employee began to huff deny the service, and proceeded to turn his back and text someone while my wife stood there waiting for service. Finally my wife decided to go to a different location because the customer service was so bad. The crazy thing was she received the same service from another employee at this location the previous day, his name was David. No problem great service. After my wife told me about the incident, I called the store and asked to speak to Maurice, the individual who answered the call said there is no one at this location by that name in which I said my wife was just down there and received horrible service by someone and he said yes your wife was here and my name is Marcelo not Maurice. I asked him why did you say Maurice then? He explained that he denied the service because he has been told not to use paper provided by people on the outside, in which I explained my wife doesn't know that and how is it fair that she gets the service one day and not the next? Overall, the experience was horrible and we will not be returning to this location and we will be telling our friends and family about our experience."

"WOW, Davis was pretty busy with all these Amazon returns coming in. We were returning a very small package that was inadvertently lost while checking in and we had to cancel the return David telephoned us back that the small pkg was found. David maintained great customer service and saw the transaction to its successful end. Good solid honest worker. Love the new UPS store we have!"

"I can do everything I need to in one place and this location specifically has the most kind employees. I would pay a little extra to go here just because of their kindness. Odette the owner is the sweetest human. Her and the employees all are kind and helpful anytime I’ve come in. It’s amazing to see real people owning establishments in the neighborhood."