Jet Moving And Storage 28910 Rancho California Road, Temecula, CA 92590

"The crews on both ends of our move were outstanding! I want to call attention to the superintendent Fareed (Fred) who handled the operations on loading day. He was courteous, provided clear communication, and gave us updates as the final packing and loading took place. On delivery day, Christian handled the coordination of the unloading and had two assistants who placed the boxes and furniture in our home. Overall, Jet Moving delivered on their commitments and I want to thank James, who handled our order and helped us plan the move."

"I recently used Jet Moving for my move from SoCal to Washington. Fred, Asad, Moe, and Dominic were efficient and professional. They expertly handled furniture wrapping and reinforced boxes. Transparent fees aligned with expectations (I read through the contract and everything is clearly written in there). Pickup went smoothly, looking forward to the dispatch experience and will keep the review updated. A reliable choice for an stress-free move."

"DO NOT TRUST THE POSITIVE REVIEWS. DO NOT waste your time and money on this company; it was a horrendous experience. When I initially contacted them, I provided a detailed moving list with precise measurements for accurate pricing. They quoted us a price, which we agreed to. On the day of the move they increased the price and put us in an impossible situation. Upon the movers' arrival, they claimed that our sectional sofa was larger than usual and wouldn't fit everything in the truck. They insisted on charging SIGNIFICANTLY MORE (extra $700+) despite my prior transparency about the sofa's size. The movers explained that their outdated software couldn't accommodate exact measurements, contradicting the transparency we aimed for. We immediately contacted the company, highlighting the disparity between the agreed-upon quote and the new demand. Before we paid the deposit, they assured us a delivery time of 3 to a maximum of 4 days. On moving day, the movers changed this to 10+ business days, potentially even longer. They made us feel inexperienced, insisting that fluctuating prices were normal in the moving industry. Despite our multiple previous moves without issue, they continuously pressured us, claiming it was impossible to find another company quickly. Feeling uneasy, we requested time to reconsider. They responded by threatening additional charges, citing the waiting movers outside. Frustrated with the lack of guarantees on the delivery date, we ultimately decided to cancel their services. We didn't want to risk waiting up to 30 days to receive our belongings. Although they initially agreed to refund our deposit, they reversed this decision a day later, claiming we forfeited the deposit by canceling the move when they actually cancelled on us. This experience was far from satisfactory, and we caution others against using this company - be prepared for HIGH PRESSURE UNETHICAL HARASSMENT"

"I was a little nervous to use Jet Moving and Storage because of the reviews, but I don’t regret it. Here’s my honest review: James answered all of my questions and kept an open line of communication. My move was from Northern CA to Southern NV. My pick up date was reschedule 5 days later so managing that was a little stressful. From what I’m told, pick up was fine but I wasn’t there due to them rescheduling. My belongings were picked up on 7/15 and delivered on 8/10. My delivery was delayed by one day due to truck issues. Chris showed up during the window of time that I was given and he unloaded all of my stuff by himself in less than an hour! He was very nice and professional. All of my items arrived and my only complaint is that my dresser was damaged at some point before delivery. I’m still waiting to see how it will be taken care of. I would use them again."

"Adam & Lake were my driver & delivery guys. Extremely professional, hard workers, friendly, and careful with my stuff. I had a horrible move with communication at the corporate side using freedom express moving and storage out of Florida but Adam kept in contact, texts updates, & even communicated when running behind schedule due to traffic. He and Lake made a pretty rough experience more tolerable. Any future moves and I will look to their company opposed to who I used initially. My gratitude to them both and their company is fortunate to have suck good people on their team."