Joyce Van Lines

"Joyce Vanlines and their employees made every step of our move from CT to CA seamless! From the beginning, we were given precise directions for preparing our belongings for our move. This company’s professionalism and dedication to caring for our possessions were superior. Ritamarie B."

"Joyce Van Lines gave superior service starting with the initial contact with Aaron Baldwin who set up my service, patiently answered all my questions, and ensured the process was on track until completion and with follow up. Our deliver crew was great with driver Alex and his teams carefully loading and unloading my property and ensuring it was set up properly. Everyone was friendly and did a great job."

"Absolutely the worst. Moved from East Coast to West Coast. The day before my delivery, they called that they have to transfer my stuff from the larger truck to a smaller sprinter because they don’t know if they could fit on my street. Of course, they charge you couple thousand more as you have no choice as your stuff is held hostage. They should have know that from before. Unfortunately, you have to sign they day of delivery that you got everything. Over 75+boxes, it’s hard to know you are missing a box until you starting unpacking. Box of my beautiful wine glasses went missing. They cracked my TV as well. Submitted a claim. Received a lovely email that I signed on the delivery date that I got everything. Also, they valued the TV less than I paid. I had submitted my receipt. They valued my TV right below the deductible, so they couldn’t do anything about it. Very fitting!! They also state that they can’t have any communication over the phone, it must be done in writing as it’s a company policy. The claim adjuster had his phone number on his e-mail signature. Pretty stupid to put your phone number then. Horrible customer service. Don’t recommend them."

"My husband and I recently chose Joyce Van Lines for a move from Indiana to Florida. We couldn’t be happier with any aspect of their service. The loading team was wonderful and very respectful of our property. The team that unloaded was equally as caring and careful. All of the associates were friendly, courteous and respectful from the Indianapolis crew to the Florida crew. We would highly recommend them to anybody moving!"

"Joyce Van Lines is incredible! We recently moved halfway across the country and Joyce Van Lines made it easy and stress free. Our company contact prior to the move was so helpful with answering questions and providing us all the information we needed. Our driver Chris was phenomenal and even worked with us to change both our pickup and drop off dates to avoid thunderstorms and rain. All of our items arrived in great condition and the teams were quick and professional. I would highly recommend Joyce Van Lines."