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Around the House Movers
2960 Main Street, Irvine, California 92614
About the Around the House Movers
Around the House Movers is a reputable moving company located at 2960 Main Street in Irvine, California. Our team of professional movers is dedicated to providing top-notch moving services for both residential and commercial customers. With years of experience in the industry, we offer efficient and reliable moving solutions to ensure a stress-free relocation experience. Whether you are moving locally or long distance, Around the House Movers is here to help make your move smooth and hassle-free. Contact us today for a free quote and let us take the stress out of your next move.
Photos of Around the House Movers
2960 Main St #100A, Irvine, CA 92614, United States
Opening hours of Around the House Movers
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Closed
Reviews of Around the House Movers
"Based on my experience, I would not use this service again and cannot recommend it. My dissatisfaction lies not with the movers themselves, but with the management and their handling of customer issues, which I found to be unprofessional. 1. Dispute over additional hours - There were no proper tools provided for disassembling furniture, which prolonged the process of resolving the issue. The additional hours worked were not adequately compensated. It's important to be cautious of extending working hours for laborers, as it can lead to decreased efficiency and potential additional costs. My move began around 10am and wasn't completed until almost 7pm, leaving the movers tired and the work efficiency diminished. 2. Refund policy - Customers are required to pay upfront for the service. However, if there are adjustments to the hours and fees due to a dispute, the tax portion already paid will not be refunded if using a credit card. This policy was not clearly communicated beforehand, and the desire to quickly resolve the issue seemed to prioritize closing the matter over providing a fair refund or partial refund. 3. Communication with headquarters - From a customer service standpoint, issues should be resolved internally rather than being passed on to the customer to deal with sub-management. I felt that there was a lack of respect shown towards me as a customer in this regard. 4. Attitude of sub-management - It appeared that the company outsources some aspects of their operations. While I understand the challenges of labor-intensive work and managing a business, professionalism should still be maintained in customer interactions. Unfortunately, during phone conversations with sub-management, I experienced emotional reactions and indirectly harsh words, which left me feeling disrespected as a customer. In conclusion, I wish you luck in finding a reliable service provider. While others may have positive experiences, mine was not as satisfactory."
"I can't say enough good things about the movers the helped us with our recent move. They were on time and hustled for 6 hours helping me move items that they didn't originally move once we got to the new house. As a real estate agent for 20 years, I've dealt with a lot of moving companies aI can easily say that these guys were at the top of the list. I would highly recommend."
"I don't usually give reviews, but on this occasion I do it with great pleasure and because this company deserves it Around the House Movers. I have needed moving services on 2 occasions and this company has been super excellent. I met the owner Joel and he is a very kind, professional person and very dedicated to his work, as are his very professional workers. They are very punctual, they are attentive to following instructions, what else I will tell you, they are excellent at their work. So if you need help moving, I recommend them 100%."
"The movers arrived on time and worked really hard. However, the movers damaged the front door. After sending a picture of the damage, they sent someone out to repair the door for the new owners of home we vacated. The new owners said the paint does not match and the repair company said that was the best they could do and was not authorized to paint the door to match. Since it looked horrible, we spent $ 245 to have the door painted and the movers refused to reimburse us. Beware!!!"
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