Pain Solutions Pain and Psych, S.C.

"My providers have always been great, the reception desk is very unprofessional, condescending and rude. They talk about you and down to you. After months of mistreatment by the receptionist, I finally inquired as to why she had such an issue and I was then dismissed from their clinic as they sided with their staff and not their patients. I had been coming to their clinic for 9 years, drive over an hour to get there and to be treated as such and dismissed like I don’t even matter by a provider is sad and unprofessional. The receptionist attempted to fight me because her attitude was uncalled for and was redirected by another staff member. I hope they do better in the future."

"My provider (Mary K.) always asks how I’m doing all-around, in addition to prescribing medication. She really listens to me. The clinical RN coordinator, Kathryn, is quick to assist with working with my insurance company when pre-authorizations are needed. The front staff who check people in and schedule appointments are great, as well. I always know what to expect when I go there, which is nice. I’m updating this as of Dec/2022; still a very helpful place to come to."

"The staff as a whole treats me like family I lost my dad, mom and cousin and they really showed concern and empathy. When I walk in here I feel like I’m amongst caring people they know when I’m sad or happy I love the energy they give me. The best part of coming here they don’t treat me like a number they treat me like I matter I’ve been told to keep my head up, keep striving for greatness because I talk to the youth and countless other things. It’s not just going to pain management but also seeing a psychologist. We need more people and places like this I’m grateful for them."

"They are very strict on guidelines and look for alternative options other than opioids . My practitioner has gotten to know me very well and asks all the right questions related to my health/ pain. For patients that have insurance u can submit your receipts and get refunded ( according to ur insurance plan) . The people who work there care about you and know your name, it’s not a cold experience and I have never felt judged. They care!"

"Today was my first appointment. This is the first place I've gone to for pain help and I felt like someone cared. They listen to you, and never rush. They cover all the basics if you receive medications from them. They test and do pill counts. They seem very intelligent and worry about the comfort of the patient, not just worry about their license. I've been in extreme pain for a while now and I actually finally feel hopeful for my future, knowing I have someone that has my back. If you've been to other pain management doctor's you probably know how they treat people who need opiates to manage pain, (You almost feel like a criminal for asking for help) but not here. I've never had someone genuinely care about how chronic pain effected my life. I highly recommend them. They also have physical therapy at their office and I'm excited to start there soon."