Franklin Veterinary Clinic 9755 West Saint Martins Road, Franklin, WI 53132

"Overall I would give 4 starts but based off our visit today I am tempted to only give one. First, the vet tech seemed as if it was her first day. She asked us “do they need to be weighed?” Every visit we’ve had their weight taken, our cat was also instructed to lose a couple lbs so yes I would assume their weight needed to be taken. We expressed our concerns about our pets and the tech did not relay anything to the vet. Then the vet came in and she seemed to be unaware of the allergic reaction our dog had to a past vaccine. She did give her the antihistamine shot but then told us she “does not read all the files” so she was unaware of how severe our dogs allergic reaction was last time. Our dog also had ear swabs done and she came back with a medication that treats both yeast & bacterial ear infections, when asked which type of ear infection our dog has she responded with “I don’t know the swab was awful but this will treat both types of infection”. We requested our preferred vet for all future visits because we do really love her. We were just caught off guard by the attitude of the tech that helped us & the vet herself. We were told she is a travel vet and many patients don’t like seeing her. Just a warning if your new, don’t make appts with the travel vet. The receptionist was very helpful and kind as always(:"

"We have been a member of this "family" for over 20 years. We totally trust Dr. T and his entire staff for any situation. Their knowledge is impressive but their love and compassion for everyone who walks in their door is truly rare."

"They are a wonderful vet office. Been taking my Rat Terrier Cash to them since 2007. On November 9, 2021 had o put him down after 17 years and they were wonderful on taking care of him and me. Now they will be taking care of my new companion."

"The staff here are the greatest. Very caring and compassionate! Dr. Thebert is the best! Takes great care of your pets and gets to know you as an individual as well. We have been going to him over 20 years now. I drive by multiple veterinarian clinics to get to them and never would think of going anywhere else."

"First visit with our 9 week old maltipoo. Our sweet pup was very sick and they squeezed us in that day. This mama bear was very happy about that! The entire staff was wonderful! So caring and sweet. It was only our first visit but I would highly recommend them. Thanks so much for the wonderful care that Cody received! You guys and gals are AWESOME!"