Orange Auto Transport 12812 Garden Grove Boulevard, Garden Grove, CA 92843
About the Business
Orange Auto Transport is a one-stop destination for all your vehicle needs. Located at 12812 Garden Grove Boulevard in Garden Grove, California, this institution offers a wide range of services including car sales, car rentals, vehicle transportation, and moving services. Whether you are looking to buy a new car, rent a vehicle for a weekend getaway, transport your car across the country, or need assistance with moving, Orange Auto Transport has got you covered. With a team of experienced professionals and a commitment to customer satisfaction, Orange Auto Transport is the go-to place for all your automotive needs in the Garden Grove area.
Photos
Location & Phone number
12812 Garden Grove Blvd, Garden Grove, CA 92843, United States
Hours open
Monday:
06:00 - 17:00
Tuesday:
06:00 - 17:00
Wednesday:
06:00 - 17:00
Thursday:
06:00 - 17:00
Friday:
06:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Right on the money per usual !!! If you want less stress,worry and confusion go with Orange Auto!! This is my second time using them and I was very happy the first time and even more happy this time! Thank you Orange auto for always making a way! This is and will forever be my favorite company for shipping!"
"I contacted Orange Auto Transport after a terrible experience with another company. I'm pleased to report that Orange Auto Transport operated with a high degree of integrity. They were forthright and transparent. There was no bait and switch nonsense. We knew who the carrier was in advance. And we were charged exactly what we were quoted. I would provide five stars but the process with the transporters themselves was quite difficult, especially leading up to the scheduled time they were supposed to meet us. But, Orange Auto Transport stayed on top of things as best they could. In the unlikely event we need this type of service again, I would have absolutely return to this company."
"I know the carrier can vary depending on who the job gets contracted out to, but Orange and the carrier Top Team were super professional and the experience was surprisingly great. Ivan from the carrier company delievered my BMW in perfect condition 2 days before I even expected it. Also, the quote I got was significantly lower than other places I'd contacted to the point where I was very nervous booking it. After the horror stories I read through from other companies and carriers, this was a huge surprise. Thanks!"
"I initially was going to use another company that has excellent reviews. However, they were too busy to get back to me in the period they said they would. That unfortunate situation for me was good luck because it led me to Orange Car Transport. From my initial call, I was given V.I.P. service from everyone who answered my phone call or email. Everything they said they would do, they did. I could not have asked for better customer service, professionalism, understanding, and humanity. My car was delivered on time in excellent condition, and I chose to do outside transport. You cannot go wrong with Orange; you can only go "right." A special shout out to Penny, who went above and beyond excellence. Thank you, Penny; you are appreciated."
"WOW where do I start..?? What a nerve wracking experience to transport a vehicle cross-country, just on researching at various companies with just as various ratings! This is a review based on my Baby Rogue's journey from LA to NJ. To be clear, Orange Auto Transport is a broker, that means they will delegate your transport request to one of their network of companies. This method does seem pretty much the same with bigger companies like Allied or Road Runner. It's not ideal but this is somewhat standard in this industry. From the initial call to OAT, I spoke with Penny and she was friendly and efficient, answering all my doubt filled questions, all without skipping a beat. She was happy to send a quote via email and in my follow-up calls, Penny was just as helpful and eased my concerns about sending my car on an "open" trailer. Once I agreed to the service (online confirmation via email link), my vehicle was assigned to Discovery Enterprise Logistics. I was contacted by Ms. Lee Tae, who spoke with me and even texted me the name and phone number of the long-hauler. What made DEL different from the start was their way of communication, which was courteous, accurate and...FREQUENT - I mean, you call the dispatch, the initial carrier and even the long-distance auto hauler on their phone and actually speak with them, even before they pick up your vehicle! I felt DEL to be more trustworthy, knowing that I can connect with the driver directly. From the first short-hauler name Bryant, who picked up my Rogue from a shopping center parking lot (my choice as I was going to be the area - they WILL pick up from your residence as a door-to-door service) to the long-hauler Dave, who kept in contact with me from mid-point of his journey (phone/text, even photo of my car on the trailer!), the entire experience of getting my car cross-country was exceptionally great! At the arrival of my Rogue, Dave had already planned ahead and called to let me know that the large auto trailer will not be able to enter the condo. So he recommended meeting him at an area rest stop parking lot to pick up my vehicle, and was kind enough to send me a car share to get me there! We were meeting during daytime to be safe, also brought my extra car keys, my car registration and insurance (removed these before sending out my vehicle!). When I arrived, my Baby Rogue was already unloaded and ready to be inspected. After a satisfied lookaround, I signed off on the bill of lading (same form I signed when my car was picked up) and exchanged my car keys with my final payment. Dave also gave me a copy of the signed bill of lading for my records. It was a truly satisfying experience and SO GLAD to see my vehicle arrive safely after a 2,800 mile journey!! --------------------------------------------------------- LOCATION: Orange Auto Transport is located in Garden Grove, CA, south of Anaheim but as they are a broker, they seem to have no issue covering the Los Angeles Metro region. PROS: This whole review shares the details and the entire process was near effortless! They even allowed 100 lbs of "baggage" (mostly clothes) in my vehicle, as long as I let them know and not exceed that limit. I was asked to keep my fuel at around 1/4 tank - mine was at 1/2 by the time they picked up my car. It was worth tipping the long-hauler as a small token of thanks for his hard work. Called the dispatch to thank her as well! CONS: OAT is a broker so you may have an issue with that but when my car was assigned to Discovery Enterprise Logistics, my vehicle was never subcontractes out from that point. DEL dealt with the pickup, inspection and safe delivery of my vehicle! Those who mentioned their car was dirty upon arrival, well...it IS traveling in an open transport, mine did have several dead squished bugs."
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