B.Y. International Inc 710 Epperson Drive, City of Industry, CA 91748

"If I could give them no stars, I would they are very rude Asians can't even speak proper English and kicked me right out without even asking why I was at their location. I would never go back or even asked anyone to look them up for any transportation needs or freight needs. Horrible people"

"In January 2022, because the employees of this company made a customs declaration error and reported the wrong tariff fees, in August 2022 I asked this company again if it would help me find the customs to refund the overcharged tariffs? First of all, I contacted them by phone. They said that it was normal for the wrong declaration to be made. Many of them here are like this. They asked me to wait. I said that I had been waiting for more than half a year. Please help me to supervise the customs and ask them to refund the overcharged tax. She gave it to me. For example, some people here only retired after three years. There was nothing I could do. I came to visit the next day, and a middle-aged woman came out and came to do Tai Chi for me. She said that they had helped me many times and sent many emails. The middle-aged woman said, I want to see how many emails the customs broker has sent back and forth because of this matter of mine. I asked her if it would be okay for you to copy my email address when you send emails to the customs in the future. I just wanted to understand, and now that I have reached that point, she pushed back and forth, saying that the customs was closed because of the new crown epidemic, and the customs was working from home, and asked me to contact the customs myself. I said that my English is not good, and I don’t understand the customs declaration terms you mentioned. What's the meaning? She became impatient and said that this is the United States and she must speak English. If you don’t understand, then you are still in the United States. What she said is simply discrimination. In short, it is the right thing for employees of this company to make mistakes, and if mistakes occur, let the guests solve them themselves. Hope this review can help everyone. If the owner of this company can see it and wants to contact me, I also have the recording with this middle-aged woman at that time."

"Great Service ..my go to for customs brokerage"