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Roadrunner Freight
4501 East Washington Boulevard, Los Angeles, California 90040
About the Roadrunner Freight
Roadrunner Freight is a reputable moving company located at 4501 East Washington Boulevard in Los Angeles, California. Known for their reliable and efficient services, Roadrunner Freight specializes in transporting goods and belongings to various destinations with the utmost care and professionalism. Whether you are moving locally or long distance, Roadrunner Freight is dedicated to providing top-notch service to ensure a smooth and stress-free moving experience. Trust Roadrunner Freight to handle all your moving needs with precision and expertise.
Photos of Roadrunner Freight
4501 E Washington Blvd #2, Los Angeles, CA 90040, United States
Opening hours of Roadrunner Freight
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of Roadrunner Freight
"I am very pleased with the service I received from Roadrunner recently. They really went over and above for me! I bought an excavator and they not only shipped it all the way to my location, but helped to expertly get it off the trailer as well. I couldn't be more pleased with how everything went. 5 stars! Thanks so much."
"AVOID AT ALL COSTS! ROADRUNNER NEVER SHOWED UP FOR PICKUP AFTER TAKING OUR MONEY! THIS IS 100% SCAM. DO NOT PAY ANYONE UP FRONT IN THIS INDUSTRY. I booked a cross country car transport with Roadrunner about 10 days before the target date. Booking was very easy. They said the driver will call 24 hours before the scheduled pickup. No one called. I called them and they said that everything is confirmed and that the driver will call 2-3 hours before the pick up and we are scheduled for an afternoon pickup the following day. I had stressed from the beginning that the pickup must happen on that date because I am scheduled to fly out the next morning. When no one called by 2PM, I tried calling them repeatedly but no one would pick up and I would be on hold for 30+ minutes just to be disconnected. I also called their main number and when no one picked up on the existing booking line, I selected the new booking line and someone did answer but when I started to ask about my pick up, they just transferred me right back to holding without even responding to my question and no one ever picked up. When the dust settled, no one ever called or replied to my emails and I am flying out without having shipped my car. The only consolation is that I reported this fraud with my credit card company and they will take care of it. IF ANYONE BOOKS WITH ROADRUNNER AFTER SEEING MY REVIEW, I FEEL FOR YOU."
"Do NOT use this vehicle carrier! I typically only post positive reviews, or I don’t review at all, but I had to make an exception because of how terrible their customer service is. The car eventually arrived, but it was double the time that they promised. Trying to reach customer service was exhausting. Every day I called, I had to wait anywhere from 45 minutes to an hour and a half, just to talk to somebody. Their response was always, “We will look into that and call you back.” They only called back about half the time, and the other half of the time I had to call again. It is like no one cares. When they did try to tell me some piece of information it was wildly inaccurate. It was like they just said whatever they wanted to say so that they could say it was being worked on. When I relayed that I thought that arriving in double the amount of time was not acceptable and worth potentially a discount, they just said it wasn’t available. I would rate them zero stars if I could because they clearly don’t care about anybody or about communicating clearly about where your vehicle is. As someone who moves often and has used vehicle carriers multiple times, I will make sure that I never use this shipper again, and I will tell everyone I know to never use them. Do not use them if you care at all about knowing when your vehicle is going to arrive and having it arrive in a reasonable timeframe."
"I was skeptical at first reading the reviews, however I was definitely shown otherwise. I had an AMAZING experience with my truck transport from Dallas to Los Angeles. My vehicle actually arrived sooner than I expected it to: I will definitely be referring people because of my seamless experience. Be advised that the communication is a little spaced out, so the customer service line may not be reachable all the time.also I was informed about the additional fees(for having items inside) No damage and everything was stress free I’ll definitely be using them again."
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