XPO 1955 East Washington Boulevard, Los Angeles, CA 90021

"I can't say enough good things about this company, their customer service and their drivers! If you have a choice of the logistics company you use, please give them a try! I've had two drivers and both went above and beyond to help during my delivery. Friendly, thoughtful and helpful. These drivers seem to really love their job and it shows in the commitment to getting the job done and done well! I've also had to speak to the office a few times because the company I made a purchase through was being a bit evasion. XPO constantly checked the status for me, kept me informed, and even provided a call when the driver was close!"

"It is so obvious they have issues with scheduling or the lack of knowing how or following throught with there appointments. Especially after 7 attemps 3 appointments to drop off item & 4 appointments to pickup. Each time they schedule an appointment it was always cancelled and rescheduled so frustrating! Annoying when you take time off only for delivery/pickup to get cancelled or for them to say/ask, "you are not on schedule today" or "are you sure you had/made an appointment for today?""

"No stars wasn't an option so that's an issue. XPO couldn't possibly be run by fully functional adults. I suspect my 8 year old is more on it that these people. Ordered a fridge from Samsung and it was supposed to be delivered today. Delivery window came and went. Called them to be put on hold for close to 20 minutes when I refused to "get an email back in 24/48 hours". Finally I was told a truck broke down. Come on XPO, a single truck broke down and you don't have logistics in place to handle that situation? I have never seen a more horribly run shipping partner. I will never buy another freaking thing from Samsung - or any other retailer that ships through XPO."

"Scheduled delivery was for Monday 6/8 between 3-7, called at 5pm on the delivery day and was told that my Mattresses didn’t make on the truck. Had to reschedule and was told that XPO only delivers in my area Monday and Tuesday. I ask for Tuesday 6/9 but was told that it is to late to schedule for tomorrow. The earliest day possible is 6/15. Asked if I could pick it up and was told no. So now I wait for another week and hope it makes it on the truck otherwise I’ll have to wait another week because they don’t get it on the truck on Monday they can’t get on the truck Tuesday."