The UPS Store 16350 Ventura Boulevard, Los Angeles, CA 91436

"rude people if you are not happy with your work you should leave and also be better be nice if you take something to return from Amazon and you don't need anything like a package or label they will say you need to buy a box because they can only take it with box just avoid this location! they want you to spend money to take a Free return"

"Quick service, polite personnel and professional, easy to process and respectful. Highly recommended this location. Well trained personnel and it was convenient and quick service. Excellent."

"The workers here were so kind and helpful to me trying to move out and ship things across the country. Helped me find the right sized box, were very patient, and so helpful. Great service!"

"I've been to this store many times and never had a problem doing a return for Amazon. Today at 10am I went in and a woman Wanted to charge me Six dollars because she said I had to purchase a box for the item. The item i was returning was already in a box.She said it was a new rule. I never had to buy or purchase a box for an item it was automatic return for Amazon box or no box I was never asked to buy a box for amazon return. This was BS. SO I went to different UPS store and they took my return no Hassel no need to buy a box beware this store us a scam. I am responding to the stores response. I understand that there are protocols. However this Box which I was returning had the product Already in the Box and she wanted to sell me another Box for $6 which doesn't make Amazon's returns for free which is what they advertise. So it makes no sense to me that we have to pay for a Box. I took the package to another UPS store. No questions asked gave them the label gave them the box and they said thank you and have a nice day"

"Love this store. Color copies, notary services, passport photos and package delivery in one stop. But the big bonus is the staff. Fantastic service from the manager, Christian. Highly recommend this location."