Shopko Optical 912 Wisconsin 136, Baraboo, WI 53913

"Everyone was very friendly. Greated as soon as you walked in very welcoming. Process went smoothly very efficient. Doctor Adams was very nice and easy to talk to very caring. Ivan did a great job as well explained what you were all doing. Then we spent time with Jessica she took the time making sure everything was going to fit perfectly for us and spent so much time finding the right glasses. She was very honest and we appreciated it so much! She knew her job well. We plan on coming back and hope to see each of them moving forward!"

"I chose this store because they accepted my insurance, had an opening that day, and was the closest to my home- approximately 1/2 hr away. The exam with Dr Adams went smoothly. I spent more than I wanted to on glasses, but that's my fault. I was notified when my glasses came in and stopped on my way home from work. There was something WAY off with the glasses, to the point of double vision. I described the issue and was told to give them a week (what??). When I stopped back after the week (with no change), someone else helped me. She took the glasses in the back and "read" them. She came out minutes later and apologized. The right lens was the wrong prescription. The glasses had to be sent back. I have the glasses now and all is good, but couldn't they have been "read" the first time? It would have saved 1 of my 3 half hour trips to get my glasses."

"I saw Dr Adams. He was very good and friendly. He explained everything. But to get fitted for the glasses and to get them ordered took forever. They kept taking other people ahead of me. It has now been 3 weeks and I still have not gotten my glasses. When I call, they keep telling me to give it another week. They said 7-14 days, it's been much longer. Very disappointed. I'm about ready to cancel my order!"

"Both Renee and Julie were super knowledgeable, patient and friendly. Had an all over excellent experience from calling with questions, the online booking, confirmation call and to checking in for appointment all the way through. Super awesome staff in clinic and via virtual! Best customer service I have experienced in a long time!"

"First time customer here. Julie was very courteous, helpful, and welcoming. Dr. James Adams was very courteous, straightforward, and honest. He did not try to push anything for product sales. He was very informative. I highly recommend coming here, you really couldn’t ask for a better experience. Thank you again!"