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Bank of America Financial Center
47 Lincoln Boulevard, Lincoln, California, United States
About the Bank of America Financial Center
The Bank of America Financial Center located at 47 Lincoln Boulevard in Lincoln, California, is a trusted banking institution that offers a wide range of financial services to individuals and businesses. With a strong reputation for customer service and innovation, this bank provides convenient access to checking and savings accounts, loans, investment opportunities, and more. Whether you need help managing your finances or planning for the future, the Bank of America Financial Center is here to assist you every step of the way.
Photos of Bank of America Financial Center
47 Lincoln Blvd, Lincoln, CA 95648, United States
Opening hours of Bank of America Financial Center
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Bank of America Financial Center
"000 start with this branch. Actually I went to get money because I need to pay my rent and the agent didn't let me get money because it was being deposite from wires . After been 20 years of costumer definitely I have to think twice if I want to continued with this bank. thank God I have wells Fargo too and they help Quickly . Also I Zelle my husband 2000 to see if he Will going to get anything but it was the same answer you can't take the money because is a lot..what hell maybe the Bank is the one who has not money available for the costumer"
"I wish I could leave less than 1 star. First, it's impossible to get help or speak to anyone at this branch over the phone. Next, they have proven to me over and over that they have ZERO concern for their clients. My mom passed away, and so I've had to try and deal with her accounts after her death. They've sent me letters asking for documents, you bring them in and no one can help you. No appointments available. In this incredibly painful time, each and every step has been difficult with this bank, and at the other bank my mom had, everything was completed within 2 visits. The manager was wonderful and made time to see me right away, she asked me to call estate services. Which I did and then came in with the correct documents at her request. Once again no one can help me fax a simple form in after verifying the document. With the exception of the manager, every single person at this branch has shown zero effort to put out minimal customer service or assistance for a client such as myself for over 30 years. Do yourself a service and bank at Golden 1."
"FIX YOUR ATM MACHINES!! ALWAYS SPITS MY MONEY OUT AND THEY ARE BRAND NEW BILLS. I HAVE BILLS TO PAY AND I WORK UNTIL 5 PM. YOUR MACHINES ARE OUTDATED. YOU CLOSE YOUR LOBBY TOO EARLY. I CAN'T WAIT TO CHANGE BANKS!! LAST WEEK THE PICTURE BELOW IS WHAT THE ATM MACHINE LOOKED LIKE, UNACCEPTABLE!!!"
"Worked with Yadi Perez. She was very polite and professional. She also stayed proactive helping navigate a minor issue on the day I came it. Thanks, Yadi!"
"Platinum Plus, 40 year customer we r reducing $$$ amount we maintain based on the inhospitable unfriendly service received on 5/6 /2019 by the NEW manager, the Sterling Pointe B of A, Lincoln, CA. 95648 .We require a business relationship that is accommodating for urgent needs, flexible, courteous & professional. This business relationship is no longer possible at this location based on our interactions with the new management . I dread the next time I need to enter this bank as I lack confidence that my banking goals will be achieved. on 5/6/2019 about 9:15 am, my visiting daughter who is in the military and I went to Sterling Pointe Branch, Lincoln, CA to have her added to our safety deposit box. a task that we though would take less than 10 min. We were told no appointments available as there was only 1 banker on duty. Nowhere in the bank is the requirement listed for appointments shown.& no other options were offered when we inquired. We have never needed an appointment for banking business at this branch. The response by management was a rigid no, no, when we offered solutions. We found it strange that only 1 banker was on duty and there were no other employees cross trained to help out with an urgent same day request. In the past we have not had to make an appointment and even now don't know how. When told we would complain about it--the Management's person's attitude seem to be 'go for it" allowing us to leave extremely upset. No effort was made to issue an apology for not being able to meet our urgent request or that we were leaving so upset by our interactions with management. This branch has lots of seniors who live Sun City and are customers. We need a management team in place -that is flexible, with productive conflict resolution and customer service skills that can respond to same day urgent requests. An additional lack of customer appreciation was management's failure to go the extra mile for a military person or to thank my daughter for her service."
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