Chase Bank,

7427 Laguna Blvd Ste 120, Elk Grove, CA 95758, United States

"Hate I will never do anything with them all bad did not help with anything I wanted to my account or deposit"

"I was humiliated by bank teller and Mgr a couple of months ago while trying to cash a check given to me by a merchant who banks with them. They implied the check might be fraudulent and refused to verify the check with a simple funds verification or and call the issues? Chase has a history of discriminatory practices and unfortunately this behavior is still accuring!"

"So the banker I've been dealing with seems good. No problems there. It's the people we keep having to call who seem not all there. I just created the account and it's somehow already blocked. Then we sent in all necessary paperwork to unblock it yesterday before closing. They said it may take up to 4 hours to process. I came back about 24 hours later and they said they never received it. This is the fourth time I've been here 4 times in 2 weeks and things aren't straightened. I asked the banker and she said this has happened before. Maybe this isn't the bank for me... I don't have time to go back and forth to complete things which should be handled over the phone. If it wasn't for the banker at the branch being nice and knowledgeable, this would be a 1 star review"

"Convenient location, nice employees, but it seems the employees keep rotating, even the managers. But if you need something, they know how to take care of you. Have a problem, they may not be able to personally fix it, but they will help you with the custom service phone person and help you fix it, and sometimes having an employee on the phone with customer service gets you better/quicker service. Actually, when I've had problems like possible disputing charges or getting a new card because I think someone might have hacked an account that had my card number on it, they have immediately jumped to help me, put the money back while disputing charges and gotten me a new card before the end of a week. Actually Chase is the first bank organization I feel my money is secure in. I've had BofA, Wells Fargo, and a couple Credit Unions, but Chase is the first bank that I don't feel has tried to screw me over ever and is always willing to help without trying to charge me a fee."