Chase Bank,

866 North Johnson Avenue, El Cajon, CA 92020

"All employees are nice and experienced they typically get you in and out and if you have an issue there usually able to fix your problem"

"great bank. staff is very helpful and kind helping me open an account."

"This bank. My wife and I go to the teller and order a new debit card. So I give the teller the old card to trash. We immediately go sit with a woman named Mina who proves education is not needed in banking along with common sense or compassion. Mina refuses to assist because I gave my 2nd ID to her co-worker to throw away. Oh yes...we got to hear all of the patronizing "Im so sorry" and "there is honestly nothing I can do". But There is not a person reading this that believes there is nothing that can be done. I have my ID. All my information. I only moments ago gave my debit card to her co-worker still there behind counter. Was it laziness? Careless? Thoughtless? Well, if being hosed over by someone with a smile and a shoulder shrug is what you like in banking....Then come on down to Chase on Johnson. Horrible. Perhaps if we were wealthy?"

"Alexander helped me open my account, he was super helpful, patient and thorough in explaining what I needed to know; always asked if I had any questions. He also was very considerate of which accounts would be best for my personal situation. I really appreciate his customer service."

"Great branch, had to stop by without an appointment on a short notice and private client representative helped me without a hesitation. It was not very busy at the time but there were plenty of staff available if help needed. Very clean and well organized bank. Easy access from the street and plenty of parking."