Balboa Thrift and Loan

"Only bank that approved me as a first time buyer financing a car. Was getting rejected by plenty. I always make my payments on time & have had not one bad experience working with Balboa. Thus far 5 stars"

"My father's car was paid in full back in 2020 still have not recieve the title for it. Next step we are on is better business bureau and lawyer."

"Unacceptable!!! They cashed our loan checks, credited it to someone elses account, made derogatory remarks on credit and never returned phone calls or emails with all the backup requesting them to fix the error!!!"

"Balboa thrift and loan is way behind with the times. Every payment you make over the phone costs you $9.00. I live far and can't go in person to make my payment. So ridiculous! I don't trust mailing in a check either."

"101 pt (DROP IN CREDIT) 01/2023 Had an issue with a claim and credit score drop previously, was fixed eventually although two employees went above and beyond. 2 staff that were very understanding and personable, Sandy and Grace. Both awesome professionals. Gave Balboa a 5 star recently but, they're showing their colors again. 02/2023. **** I had Balboa call today, one attempt to reach me and instantly and automatically a (101 pt DECREASE IN MY CREDIT) ONE CALL ATTEMPT. CALLED AT NOON, CREDIT SCORE DROPPED BY 2PM. Not even a follow up call....in the afternoon when people are busy working. Talk about vindictive. I should've kept the previous review and just edited it. But if you want to go with a vindictive no holds barred company, or a company that has their male employees do their best to intimidate you then instantly, seemingly, vindictively do their best to ruin you and destroy your credit, this is the company to go with.**** CANNOT WAIT UNTIL I HAVE NO TIES WITH THIS COMPANY and in retrospect wish I never found them. NEVER AGAIN, AND HOPEFULLY WITH NO ONE THAT ASSOCIATES WITH THEM EITHER, IN THE FUTURE.*"