Chase Bank,

1881 Sunset Cliffs Boulevard, San Diego, CA 92107

"This is my ‘go-to’ bank! They are always friendly, patient and helpful! There’s hardly ever a wait to talk to a teller, and I’m always greeted with a smile."

"Stopped going to the ATM outside because it’s outdated and slow. Went to deposit cash into inside ATM and it ate our rent money. Nobody inside can do anything about it and now we have to file a claim and not have enough to cover our rent payment. Fix your tech!"

"Drive up ATM is taking money deposits from people, and the bank doesn't seem to care. They haven't even shut down the ATM."

"My experience at chase in ocean beach was fantastic; I was looking to open an account for my business and was able to meet with Scott the same day! Scott made everything seamless and in less than an hour I was able to get everything set up for my business needs!"

"Worst Chase branch I have ever been to in 10 years. I was 1st in line, 2 Windows, 4 employees. They told me to wait for a second and not 1 of the 4 helped me. It was a disgraceful experience in terms of customer service. Finally, as I was leaving 1 of them walked by and conveniently said, 'we are ready to help you now.' I explained that this was very poor customer service and management, and she just blew me off completely. Ignored me, the customer. Whoever oversees Chase Branch location should take a look at the incompetent operation the Ocean Beach branch is running and inquire why the management does not value customers."