Reddaway,

751 Nuttman St, Santa Clara, CA 95054, United States

"Reddaway Santa Clara has the best service. I had my paddle board delivered to the facility and was worried how can I put the 11 ft board on the rack on the top of my car. When I arrived at the facility, everyone from facility manager, service coordinator and truck drivers all helped me open the package, carry it to my car and even hooked up on the top of the rack. I am so thankful their help!!"

"Driver literally went “the extra mile” driving up a steep dirt road to deliver our spa cover."

"** will not carry large furniture up the stairs to your doorstep!** I had ordered a couch which was supposed to be delivered through Reddaway. The company called to schedule a delivery window and said it would be between 1-5pm but probably even earlier than that. I said no problem anytime before 5pm works. 5:45pm rolls around, no couch. Call the delivery company and the person who answered said the couch was never picked up and so they rescheduled for Monday. 10 mins later I get a call saying the delivery people are outside with the couch. Okay, fine they were late, but at least they made it. I don’t know why the person who answered the phone said the couch had never been picked up. However, the delivery people left the couch at the base of the stairs (I live on the 2nd floor of an apartment building) and said they can’t carry the couch up the stairs because of “company policy.” Whether this is true or not, I was left at 6pm with a heavy couch at the base of the stairs, left out in the open, scrambling to find some able bodied people to help me carry it upstairs. Highly unprofessional! I recommend people double check this company policy before using this service."

"I ordered a relatively expensive patio sunshade and this company was contracted to deliver it from the website. Upon delivery, the shipping box itself was nearly destroyed (see picture), to the point where the sunshade packaging itself took a nasty hit as well. To make matters worse, the damage extended into the hardware of the shade, leaving the metal clips completely bent (see 2nd picture). I gave this experience 2 stars only because the package showed up as stated in their estimated time of arrival - which many other reviewers did not seem to have that luxury. If it were not for that, I would have given this a 1 star review."

"This is how our $6,000 worth of vinyl plank flooring was delivered. I wish I could upload a video because my ring camera captured this guy basically dumping the pallet off the back of the truck. Did NOT even apologize. Said it wasn't his fault. Then he began "helping" us move the boxes out of the street by lazily picking them up and THROWING them on to the ground. Not a care in the world. They were LATE for the delivery. Extremely RUDE and CARELESS. Now my flooring project has been delayed by WEEKS. and I've been walking around on subfloor with no toilets on my second story because we had prepped for our project based on our delivery date. Out of 42 boxes of flooring only 10 boxes were undamaged."