1-800-PACK-RAT
4355 Industrial Way, Benicia, California, United States
About the 1-800-PACK-RAT
1-800-PACK-RAT is a leading moving and storage company located at 4355 Industrial Way in Benicia, California. With a convenient location in the United States, 1-800-PACK-RAT offers reliable and secure moving and storage solutions for both residential and commercial customers. Their innovative approach to moving and storage allows customers to pack and load at their own pace, making the process stress-free and efficient. Whether you are moving to a new home or in need of extra storage space, 1-800-PACK-RAT is the trusted choice for all your moving and storage needs.
Photos of 1-800-PACK-RAT
4355 Industrial Way, Benicia, CA 94510, United States
Opening hours of 1-800-PACK-RAT
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
09:30 - 18:30
Reviews of 1-800-PACK-RAT
"A huge thank you to Pack-Rat for their outstanding moving services. The team was friendly, punctual, and worked tirelessly to make my move smooth and efficient. I couldn't be happier with the results."
"Choosing Pack-Rat was a game-changer. The team's professionalism, punctuality, and dedication to customer satisfaction made my move smooth and enjoyable."
"PACK-RAT moving services exceeded my expectations with their seamless and stress-free relocation process, showcasing a commitment to exceptional service that truly stands out."
"the container itself is great. the delivery was ok, we had to wait all day and did not receive any updates. THE PICKUP is a nightmare!!! scheduled a week in advance, the day of pickup nobody showed up even talked to customer service same day (after 2h on hold). next day a total of 4h on the phone without success! DO NOT USE THIS company. note: social media specialist reached out and issue was resolved within hours. they also waived the pickup fee."
"AVOID this moving company at all costs! We had an empty container delivered to us on Feb 22, scheduled for pick up on Feb 24. I received a call asking them if it was ok to pick up on Feb 25. I said that's fine as long as it remains on schedule to be delivered to destination on March 8. They missed pick up date, rescheduled it to Feb 28 (without telling us), and said they weren't able to pick up because vehicles were blocking the way of the truck. We confirmed through security camera there were no vehicles blocking the path to pick up the container. They eventually picked up the container on March 2, which delayed scheduled delivery TWICE! We had to cancel/re-schedule movers to help unload the container. The whole ordeal was stressful as we were expecting the schedule to be followed. I called customer service and they were not helpful and did not seem to be understanding, just brushed me off and transferred me to logistics team. Clear and upfront communication about requirements needed to pick up container and delays would have been greatly appreciated, but I cannot recommend this company. The drivers are nice, but this company has very flawed processes."
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