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TForce Logistics - Hayward, Ca
30254 Santucci Court, Hayward, California 94544
About the TForce Logistics - Hayward, Ca
TForce Logistics in Hayward, California is a trusted moving company located at 30254 Santucci Court. With a commitment to providing top-notch logistics services, TForce Logistics is dedicated to helping individuals and businesses with all their moving needs. Whether you are moving locally or long distance, their team of professionals is ready to assist you every step of the way. From packing and loading to transportation and unloading, TForce Logistics ensures a smooth and stress-free moving experience. Choose TForce Logistics for reliable and efficient moving services in Hayward, California.
30254 Santucci Ct, Hayward, CA 94544, United States
Opening hours of TForce Logistics - Hayward, Ca
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of TForce Logistics - Hayward, Ca
"I wish there were negative stars. This place even when given a pin for our home location claimed our home did not exist. This is next level bad service! They were so bad it was easier for them to just send the package back to the place I purchased it from. Who are now FedExing the item to me."
"Terrible service. Why does Nordstrom use them? How can they say that my package was delivered at 7:32 pm when you need a FOB to access the floors (I live on the 5th floor - No package at my door) and the building property management office closes at 6 pm?? They cannot be trusted."
"Yes, like the previous review... if I could give 0 stars I would. There was no notification whatsoever telling me that my packages arrived. Only got noticed that that left the warehouse from Hayward, CA. By the time I noticed my packages arrived, they were taken by someone else. My packages were dropped off at the wrong address. They were dropped off at the same unit number but different street address. Was this a joke? No! Anyway, the resident at that unit took my packages, opened them and took them. This caused me unnecessary stress. I contacted TForce Logistic on the same day but no one responded. Later they got back to me and argued that my packages were delivered SUCCESSFULLY! Sorry why are you lying? You delivered them to the wrong address. The picture you sent me was not even my door. I had to run around like a chicken looking for my packages. Until now I don't know where they are. Very unprofessional and horrible customer service."
"If I could give 0 stars I would. They lost my package and from Sept 5 to Sept 19 I had to call two times a day to try to figure out why my package was not delivered. Each time I was given the run around and not given an answer as to whether it’s lost or what the issue is. They made up an excuse that I requested an address change, not true. And then the excuse was they were waiting for me to confirm which address to deliver to (all without contacting me). I told them… you think I’m a mind reader ? How would I know you’re waiting on me if you do not reach out ??? Then they ran out of excuses and just would say I see it’s assigned a driver it’s on the way today. Today would come and go and no package. They strung me along and along and along. Then the best part is they’d “escalate” the issue and max 24 hours you’ll have a response. 24 hours became 80 hours and still no response to this “escalation”. Mind you, I’d call daily and ask what’s going on and they’d give me the “we escalated but have not heard back” excuse. I asked for a supervisor, the supervisor gave me the same nonsense answer. And thennnnn I call on Sept 19 and I get a new employee who tells me they never, I repeat NEVER got any sort of escalation email from customer service AND that they just determined the package is lost. It took you from Sept 5 to Sept 19 to realize that? And that I need to contact the company I ordered from to get a refund. These people are a joke and liars. Stay far away. And I’m appalled by their email customer service too it’s just as bad as phone. I emailed Sept 9 I got a response 11 days later. UPDATE: tracking link says that on Sept 17 it was out for delivery and returned to sender. Funny because they didn’t confirm package was lost” until September 19 to me. Soooo was it lost or not ? And Nordstrom confirmed they never received the package and the address it was supposedly delivered to isn’t correct as well."
"Dumpster fire company. Nordstrom sent me a package using them. The claimed it was delivered and when I followed up after receiving nothing, they sent a blurry picture of a random corner of a door, claiming it was my apartment office. It was most definitely not, and didn't even show the package they claimed to have delivered. Are they stealing packages? Hopefully Nordstrom will realize using cut rate businesses that don't actually deliver packages is bad for business."
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