UniRelo 4221 Business Center Drive, Fremont, CA 94538

"BEWARE - DON’T use their services. I am also writing this complaint to BBB and other places. We recently booked a full container load with them to ship our stuff from US to India. Paid heavily. After reaching India, they dumped the entire shipment in our house and went away WITHOUT unpacking and assembling saying it was never included? And their rationale is they expect the customers to know it? And now they want more money to do it leaving our house look like a DUMPYARD. Usha and Sunil are so non empathetic to this situation with old parents at home that it makes me worried about the kind of businesses we have these days. Seriously, save yourself."

"Unirelo has been horrible for me till now. They are charging me for volume that I did not sign up for. I moved items between 35 cubic feet to 50 cubic feet. They are asking me pay double or almost up to 150 cubic feet. I asked Sadhana to send me invoice before shipping my items, which was not sent either before shipping."

"Moving help from USA to India. Wanted to take a moment to express our heartfelt gratitude to each and every one of you for your exceptional efforts and dedication in ensuring the safe and careful shipping of our items internationally. Navigating the complexities of international shipping can be a challenging task, but your expertise, teamwork, and unwavering commitment have turned what could have been a daunting process into a seamless journey. Your professionalism, communication, and dedication to ensuring the items arrived in pristine condition have not gone unnoticed. It's not just the items that have safely reached their destination, it's the trust you've earned, the peace of mind you've provided, and the positive image you've portrayed. Your diligence and care have not only met our high standards but have exceeded them, I am truly grateful. Thanks to team for smooth customs and delivering our luggages on time neatly packed. Looking forward to working with you in future!"

"I did a quick google search when I wanted to move from California, Sacramento to India, Mysore. UniRelo was the first link that popped up and made the call. Usha was so helpful from the moment we made the first call to the time we loaded our stuff to a 20 feet container. UniRelo was very professional about the communication and rules about the things that we could carry and the one with duty. They were also very honest about the container availability due to Covid whereas none of the other companies were mentioning about this. They also helped us make the decision whether to go with LCL or FCL. This was just half the work, once the container was received in India, Shankar from UniRelo team handled everything for us. Again very professional at the destination too, everything was communicated through emails beforehand helped us with the custom clearance at the Bangalore office too. The India team also were professional with the move and none of the items were damaged. The entire move from US, California to India, Mysore door to door took 63 days. I am very happy with the UniRelo service and highly recommend Unirelo to everyone looking to make the big move."

"Based on my friend's recommendation, I have booked UniRelo for moving my 22 boxes from US to India. We have opted for self-packing the boxes as we had some delicate stuff and we want to be double sure that we pack it right. As recommended by UniRelo, we got the 24 x 18 x 18 boxes from Lowe's which were double walled. After updating our initial requirements on the website, we received a quote and after some refinement of requirements (number of exact boxes and size), we got a final quote. We did all our packing and on the scheduled date, the boxes were picked up from my US home. We were in constant touch with the UniRelo team and none of our mails went unanswered for more than a day. Once the boxes were loaded, we were given a tracking number of shipment/Ocean carrier. The Texas port to Chennai port took us around 65 days which was on expected lines. Then the boxes were moved to Bangalore ICD Customs and once cleared, we received the boxes at my home. Once the boxes are about to reach Chennai port, the team at Bangalore will get in touch with you and send you all the detailed requirements with respect to documents as well as passport (for Transfer of Residence benefit). I have sent my passport by BlueDart and the best thing was that it was returned to me in double packed envelope via BlueDart. I liked the way my important travel document was taken care of. We are very happy with the whole experience as all boxes came intact and even after 4+ months of travel, their condition was pretty good. We would strongly suggest to keep asking all your doubts with the UniRelo team as regards what can be kept inside boxes and what can't be. This will help is avoiding unwanted issues at Customs as they go by rules. Overall, I would definitely recommend UniRelo for having a very tension free experience and especially their customer care. I know we must have asked a lot of questions but the team was always willing to guide us at US as well as India."