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The UPS Store
8698 Elk Grove Boulevard, Elk Grove, California 95624
About the The UPS Store
The UPS Store located at 8698 Elk Grove Boulevard in Elk Grove, California, is a convenient one-stop shop for all your shipping, packing, printing, and business needs. As a trusted name in the industry, The UPS Store offers a wide range of services including mailbox rentals, document shredding, notary services, and more. With friendly and knowledgeable staff ready to assist you, The UPS Store is your go-to destination for all your finance and store needs in Elk Grove.
Photos of The UPS Store
8698 Elk Grove Blvd #1, Elk Grove, CA 95624, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of The UPS Store
"Jason Ventura was a real one. Super helpful to help us ship a package while putting out multiple fires with a very rude customer making a deal over tape. Thanks Jason you were appreciated"
"Owner is rude and condescending to both Employees and Customers. He told his employee that customers can wait, and she needs to clean up. He was questioning everything she was doing. He made 7+ customers wait at 1:15 pm for her to box stuff and tape it. When he spoke to customers he spoke down to them. No wonder he can't keep any employees long term because he does not know how to treat them. I will drive further to not support someone who doesn't understand how to treat people."
"This store needs to do a better job of training their employees on how to pack some items for shipping. Artwork from a family member's estate was packed by this store and shipped to me. Although nothing was broken in transit, the packer placed a thin, blue plastic film over the glass to catch any broken or shattered glass; the film should have been attached ONLY to the glass (per an employee that I spoke to). However, it was also attached to the frames of the artwork, and upon removal of the film, it has pulled off the finish of the frame. I emailed pictures of the damage to the store, and they told me that the owner would contact me. It has been a week and a half since I reached out about this and I haven't heard a word back from anyone. NOT good customer service!"
"Got to the store an hour before closing to do an Amazon return. There were about 6 people in front of me and one employee working. The line continued to grow to about 7 people behind me. I didn’t end up leaving the store until 4:40 bc it took so long. Then right as I was being helped (35 minutes after getting there) two other employees come from out of the back. Just not a pleasant experience. I will be using a different UPS store from now on. The one employee who was working did a great job. Just expect a long wait when you go to this particular UPS store."
"Terrible experience. Went to drop off a return package that was delivered by UPS damaged. When I spoke with the person behind the counter I was told they would have to ask their supervisor, Carly, if it was okay to tape the tear in the packaging caused by UPS without charging me but she was on break and both employees were afraid to ask her. When they finally did decide they needed to ask her, she sounded aggravated that she was bothered and told them to charge me to tape the damage caused by UPS while shipping the package. Needless to say, I will never go back to this location again."
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