Bank of America Financial Center

"DO NOT Bank at this location my elderly mother went in with my sister to add her name to her checking account. the bank rep. put a person name on it Holly Harris that we don’t even know. Holly Harris withdrew $2500 out of my mothers account. Bank of America fraud dept only will give my mom back $500. Bank of America will not take responsibility for it. I believe this is a inside job."

"My name is Alexander Delgado. I am a college student and I rate this place 3 star is is very local for me to go here after school."

"Horrible branch dumb workers there are too lazy to really help anyone and I came in before 4 and they were trying to tell me they were closed already. Rude workers who are too lazy then to do their job. If you don’t like your job go work somewhere else !"

"Very disappointed in this branch I went in 2 hrs before closing to see if I could do a wire transfer. Customer service seemed to only notice the Asian people. He told me he wasn’t sent able to help me because he was booked. While by far I could see workers in cubicles with no people. Then he proceeded to tell me he could make an appointment for Saturday and came back to say he was also booked. So I left went to another branch and they helped me ASAP!! So if you’re not Asian don’t come here for help since they seem to prioritize!"

"On saturday 12/4/2021 @11:30 a.m. there is 20 people standing in line inside the bank and 15-20 outside waiting to receive some service. There is one lady carrying almost 50lb worth of change navigating through this line. But there are only 3 teller in the teller window. This location is one of the busiest in the area. Yet only 3 tellers making the customer wait almost an hour to get to them, when the actual service takes a minute. Making me feel like universal studio rides, when you have to wait 1 to 2 hours for a mere 2 minute ride. Only difference is that the ride is exciting but bank service is not. Bank makes billions of dollars in so many different fees and interests from their customer. This service is not free, so why make us wait so long for a one minute service. Hope the branch manager or area manager will read this review and add at least one extra teller especially on the first weekend of the month when people come to cash their hard earned check so they can spend it in the busy weekend. Not stand in line for an hour. We would really appreciate if you could cut down the wait time to 15 minutes."