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Luggage To Ship
3000 El Camino Real, Palo Alto, California, United States
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About the Luggage To Ship
Luggage To Ship is a moving company and storage facility located at 3000 El Camino Real in Palo Alto, California, United States. We offer convenient services such as picking up your luggage, bike, ski equipment, golf clubs, or moving boxes from your door, or you can drop them off at a nearby FedEx or DHL location. Your packages will be delivered directly to your destination or held for pick up.
Why clutter your home with bulky items when you can store them with us and have them shipped whenever you need? We provide 6 months of free storage for your items, with extended storage options available for just $10 per month per piece of luggage, bag, or box.
Luggage To Ship offers the best rates for worldwide shipping services and door-to-door delivery. Whether you need international luggage shipping or domestic luggage delivery, we can make the process seamless. Experience luxury travel and relaxation with Luggage To Ship - let us take care of your belongings while you enjoy your journey.
Photos of Luggage To Ship
3000 El Camino Real, Palo Alto, CA 94306, United States
Reviews of Luggage To Ship
"What a great experience. I was actually able to speak to a human before I shipped, the online process was easy and my suitcase arrived via UPS when expected. Joe followed up to be sure all went well. I will certainly use Luggage to Ship again."
"Noah was of great help for me to book my luggage. As I had some questions regarding my shipping he was there to help me until I finished the whole process. He assisted me through step by step process. Excellent work and really impressed with his service, he really made my day."
"Extremely Disappointed - Lost Luggage and Lack of Communication and Trust I am writing this review with immense frustration and disappointment regarding the recent experience I had with your luggage shipping company. Unfortunately, I cannot express how dissatisfied I am with the service I received. I entrusted your company with my valuable luggage containing brand-new items worth at least $6000. To my utter dismay, my luggage has been lost, and the ordeal I have gone through to get any information or updates has been beyond frustrating. The most infuriating part of this entire situation is the complete lack of communication from your end. Despite the fact that it was YOUR responsibility to handle my luggage, not once did I receive any proactive updates about the status of my shipment. I find it unacceptable that I had to constantly reach out and follow up, only to be met with vague responses like "Investigation Opened, you can ask UPS." Let me be clear—I did not choose UPS to handle my luggage; I chose your company. Therefore, it is YOUR responsibility to keep me informed about the whereabouts and status of my belongings. The fact that I have been directed to contact UPS for information is not only unprofessional but also a blatant evasion of your accountability. I expected a level of service that matched the trust I placed in your company, and unfortunately, that expectation has been shattered. I am appalled by the lack of empathy and urgency in addressing such a serious matter. Losing a customer's luggage, especially one with high-value items, is an unacceptable failure on your part. I strongly caution anyone considering your services to think twice before trusting their belongings to a company that not only loses packages but also fails to provide adequate communication and support during such distressing situations. My experience has been nothing short of a nightmare, and I sincerely hope that others can avoid the same ordeal by steering clear of your services."
"We were nervous about sending our two 60 lb boxes from Arizona to Vienna, but everything went perfectly! Communication with Luggage to Ship was great, and our boxes arrived via FedEx on time and in good condition. The paperwork and customs complications associated with international shipping can be onerous, but we received lots of help from Customer Service over the phone and email. They made it as easy as possible and did it for a very fair price. We will use this company again without hesitation."
"This marks my second time utilizing Luggage to ship, and I have been impressed with their efficiency thus far. Ruben's guidance in directing me for domestic shipment has been exceptional. He patiently walked me through the process of filling up the form, offering valuable suggestions for making effective decisions. Previously, I used their service to ship 2 big luggages internationally to Bangladesh and I was amazed by the efficiency of their tracking system especially with Mohammed’s patience, communication and care. Everything went smoothly with the transit of the luggage, but it got held up at customs in Bangladesh, forcing me to find local third-party agents to resolve the issue and costing me a significant sum of money. I wish there was another way to resolve it, as most of the items were used clothes and shoes. Thank you Luggage to Ship for offering your service here in Florence, SC."
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