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Wescom Credit Union
2701 Harbor Boulevard, Costa Mesa, California, United States
About the Wescom Credit Union
Wescom Credit Union is a financial institution located at 2701 Harbor Boulevard in Costa Mesa, California, United States. As a credit union, Wescom offers a variety of financial services to its members, including savings accounts, checking accounts, loans, and investment options. Additionally, Wescom provides access to ATMs for convenient banking services. With a commitment to providing personalized and reliable financial solutions, Wescom Credit Union is dedicated to helping its members achieve their financial goals.
Photos of Wescom Credit Union
2701 Harbor Blvd Suite E-2, Costa Mesa, CA 92626, United States
Opening hours of Wescom Credit Union
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Wescom Credit Union
"Can't say enough good things about Wescom and the staff at the Costa Mesa Branch. Marybeth assisted me today. She is knowledgeable and always happy to help."
"***** Highly Recommended ***** ***** UPDATE on Management ***** I went in person instead of making a phone call to ask a more detail question on a financial situation. I had a great experience. The day manager named ALFREDO was very helpful and gave me all my answers. I had asked to be introduced to the regular manager named JP. After I met with him so he aware about my situation for the future. They were both professional, courteous and very well spirited. This is my favorite branch to go to if I need to go to Wescom. ///// I have been to other branches and this Branch seems to be the one we like the most. It's always really clean staff is really friendly, it's not too busy. I took my mother to open up an account and the agent YOLANDA M. was particularly helpful, since we were around an hour away from closing time on a Saturday & she was trying to get sign up her account on time. She did really well. Courteous, professional and a great attitude. Everything was great & good service, nice area. *****"
"I'm not sure as to why people are having bad experiences with this branch. I am recently new to Wescom because I needed a loan for my vehicle purchase. From applying online, to signing the papers in the office it has been an easy process. The loan officer, Yolanda, has been kind, friendly and thorough from beginning to end. She had all the answers for me. I found her to be organized and intelligent with her position at the bank. The manager, Daniel, even took the time to come over and introduce himself to me and congratulate me with the approved loan. From someone who doesn't have perfect credit, I was expecting a lot of disappointment or possible frustrations. Instead I was given an amazing rate and low monthly payments. I didn't even need to haggle. From my observation, being at the establishment for only an hour, I saw how the team there interacted with their customers. They were friendly, and conscious of their customers' time being there. I witnessed complete professionalism and sincerity. I don't know what everyone's expectations are for banking or loans, but all mine happened to be met here at Wescom."
"From the best to the worst! I have been with Wescom for more than 25 years. Their service in the past has always been great. The last few years, they are just like every other terrible bank. The banking system has changed so often for absolutely no reason. Each time they made a change it becomes more confusing. I have been trying to make additional car payments and the system will not allow it. If I made an additional payment, the system will deduct it from the regular payment. I have been online several time and can't figure it out. I have been trying to call in for more than 2 weeks. As I write this, I have been on hold for more than 25 minutes. I have been on hold for as long as 35 minutes and gave up. This is so frustrating! Time to look for a new bank or credit union. What a huge disappointment Wescom! I actually don't think they care about losing customers."
"This review is strictly for the people working here and not the institution itself. The institution is great and I've been banking here for over 10 years. I usually visit the Irvine branch but have moved... The woman who helped me last was not LGBT friendly and repeatedly used incorrect pronouns and name despite starting the conversation with, "Hello, my name is Raven...". Another instance a different worker became very short with words after I mentioned other banks using preferred names for trans* people on their cards... I really love this institution but I would hate to walk into an atmosphere of workers anticipating to clock out or becoming shooketh after mentioning something relating to LGBT people. Kind of hope this improves or I'd rather make the drive to the Irvine location. :/"
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