New Roads Auto Loans
About the Business
New Roads Auto Loans is a leading finance institution located at 19500 Jamboree Road in Irvine, California. Specializing in auto financing, we pride ourselves on providing hassle-free and personalized loan options for individuals looking to purchase a new or used vehicle. Our team of experienced professionals is dedicated to helping customers secure affordable and flexible financing solutions tailored to their specific needs. With a commitment to excellent customer service and a seamless application process, New Roads Auto Loans is your trusted partner in achieving your dream of owning a car.
Photos
Location & Phone number
19500 Jamboree Rd, Irvine, CA 92612, United States
Hours open
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
7:30 AM - 5:00 PM
Reviews
"I recently totaled my car after being in a hit and run at the end of May which left me car shopping for 2 months before I found the right car and then I wanted to find the best financing for my situation because I do not have good credit. I am so thankful I found New Roads! 10 out of 10 recommend!!!! I live in TN and even with a 3 hour time zone difference they kept me updated on my loan application and always answered my calls/questions promptly. Thank you!!!!"
"This is my second loan with NRAL. Lisa Peterson was my loan agent and she simply rocks! Be diligent and follow the process. Make sure your car salesperson completes (accurately) the three simple documents requested and you will have a successful and smooth transaction."
"New Roads is such a great auto loan option. I am so glad I found them and my loan agent Sherrie. She really went out of her way to help me find a truck that fit my budget and was within their guidelines. The process was super easy and fast. Way better than spending hours at a dealership."
"I just wanna let y’all know I feel like if you have bad credit, good credit, or decent credit you should try them. My experience was a little rough but Nathan did NOT give up on me at ! We talked for days and hours to get me approved! He was patient, kept in contact with me and even help me find cars I liked !! We were on the phone so much the dealers thought he was my dad but he helped me and guided me into getting my first car ! Now it’s time to rebuild my credit ! Thank you Nathan ! You’re the best"
"I am delighted to write a glowing review for New Roads Auto Loans and their exceptional Loan Agent, Ms. Dewa. As a businessman myself, I hold customer service to the highest standard, and I must say, Ms. Dewa exceeded my expectations. From the moment we reached out to New Roads Auto Loans, Ms. Dewa was attentive, knowledgeable, and professional. She took the time to understand our unique financial situation and provided me with personalized options that suited our needs. Her expertise in the auto loan industry was impressive, and we felt confident in her guidance throughout the entire process. What sets Ms. Dewa apart is her outstanding customer service. She went above and beyond to ensure that we had a smooth and stress-free experience. Her communication skills were outstanding, and she kept us informed every step of the way. She was always available to answer our questions, and her response time was remarkable. Thanks to Ms. Dewa's hard work and dedication, we were able to secure an auto loan that was tailored to our needs. Her professionalism, expertise, and outstanding customer service truly set her apart from the rest. I can confidently say that I now hold myself to a higher customer service standard after dealing with Ms. Dewa. Overall, we highly recommend New Roads Auto Loans and Ms. Dewa to anyone in need of an auto loan. They truly exceeded our expectations, and we are grateful for the exceptional service they provided us."
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