Bank of America Financial Center
About the Business
The Bank of America Financial Center at 26831 Aliso Creek Road in Aliso Viejo, California is a premier banking and financial institution in the United States. With a wide range of financial services including personal banking, loans, investments, and wealth management, the Bank of America Financial Center is dedicated to helping individuals and businesses achieve their financial goals. The professional staff at this location are committed to providing top-notch customer service and expert financial advice to all clients. Whether you need assistance with setting up a savings account, applying for a mortgage, or planning for retirement, the Bank of America Financial Center has the expertise and resources to help you succeed. Visit this branch today to experience the trusted and reliable services that Bank of America is known for.
Photos
Location & Phone number
26831 Aliso Creek Rd, Aliso Viejo, CA 92656, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Reviews
"The absolute worst personnel. Avoid this branch at all costs. There’s a whole flock of people working at this location and with more than 10 people working it will take them more than 50 minutes to help 3 customers inline at the teller. Worst then mess up transactions. They are overtly rude. And to top it all off they have the worst customer service skills one may ever encounter. Frankly these people don’t even treat people like… well people."
"This branch not business friendly. Manager Natalie rude and condescending. Refused cash partner LLC check something they did 2 weeks ago. Inconsistent protocols decisions contingent upon which manager is on duty . Natalie should be terminated immediately definitely not asset to BOA. What happen to customers come first? Take your business elsewhere. We will be closing our account and consolidate all of business with Chase Bank thar is both business friendly and customer centric"
"This branch is CLOSED without notification. I was here on Tuesday, the branch was closed. Their website says they had adjusted lobby hours due to COVID, and this location should open on Thursday. Now here I am on Thursday, still closed. No notice on the door. It’s like they left in a hurry and didn’t bother to leave a note. According to branch hours on the door they should be open right now. Multiple customers tried to open the door (last time too). Some said they came from other branches because those were closed, BOA website says this is the only branch open at this time around the area. But it’s not. What a mess. I also bank with Wells Fargo and Chase. No other bank is doing this. Its ridiculous. I hope BOA knows that when it comes to consumer banking, we have options."
"I went to this bank on Saturday and was pleasantly surprised. This branch is so well designed and everyone is helpful and professional. Big thanks to Farimah(I hope I spelled her name correctly, lol). She helped me to order my debit card and gave me some information about the BOA app, Zelle, and Apple Pay. She was pleasant, efficient, and knowledgeable. Please continue your excellent work!"
"multiple phone calls during the afternoon during normal business hours were unsuccessful to reach a live agent/operator. The phone number I called is from google map. Ends in -1885. Saving grace is that someone is here. But you can’t know unless you show up in person. I needed notary service. But they are busy, so they reimbursed for the $15 notary fee at UPS store. Good!"
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