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CashCall Inc
1 City Boulevard West, Orange, California, United States
About the CashCall Inc
CashCall Inc is a finance institution located at 1 City Boulevard West in Orange, California, United States. With a focus on providing innovative financial solutions, CashCall Inc offers a range of services including personal loans, mortgage loans, and debt consolidation. Their experienced team of professionals is dedicated to helping individuals achieve their financial goals with competitive rates and personalized customer service. Whether you're looking to refinance your home or consolidate your debts, CashCall Inc is committed to providing you with the tools and resources you need to succeed.
Photos of CashCall Inc
1 City Blvd W STE 100, Orange, CA 92868, United States
Opening hours of CashCall Inc
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of CashCall Inc
"Something is definitely broken with this company. We used them several times in the past and were satisfied. This time around, we initially put the delays down to the pandemic and were patient. We signed loan docs and thought the process was just about complete, then silence. Then came the news that the processor had been fired and they needed duplicate docs. We sent the docs, a few days go by with no response, then they need more docs. Then they say the upload didn’t work, then they need more details on docs that had been submitted. Beginning to end, we’ve been working on this refi for 5 months. We have excellent credit scores, low debt to income ratios and only want a refi for about 1/3 of our home’s value. There is something fishy going on with this company and the constant request for more docs seems like a stall tactic. We’re not going to pursue it any further. Save yourself the frustration and stay away."
"If I could give a no star, I would. Was working with Leonard Sanchez on a home mortgage refinance. What a waste of my time. We were literally a couple of days from closing and then, I received a call from him regarding my income. I replied, aren’t we way pass this section? He then stated let me check on a few things and I will get back to you. Never called back, or returned my calls or, emails. Very unprofessional. Definitely would never recommend them."
"I do not want to give them even one star but have to in order to give the review. I have had a bad experience with this company and it has cost me $500. I am not wealthy so this is a hard loss for me. Chrissy Heineman was my loan processor but she was very inexperienced and gave inaccurate information. She promised to ask for a refund of the earnest money because she made the mistake of not considering the small balance owed on my vehicle (8 months, $3000) in calculating the debt to income ratio. I was told that since it was less than a year, it would not be counted. She had told me three times it was approved. The closing date was set for June 8, 2017. She promised June 9, 2017 to have her supervisor look over it once more and call me the following Monday to let me know the outcome and if I should communicate to the realtor that the loan is not processed. I have not heard from her since that day. She now does not return calls or emails to let me know for certain that the loan will not be processed. She never was a good communicator and continuously failed to follow through on what she said she would do. This is poor service and very disappointing to be within hours of closing on a dream of homeownership. I was promised loan disclosure documents to review,and she has completely ghosted on me and the realtor. The homeowners have vacated the property because they expected me to buy the house so they have also been inconvenienced. I am reviewing here but also looking to let someone in upper management know how poorly my business has been handled. Unless you want to lose earnest money, I suggest you get a loan from a traditional institution. Additionally, this company told the appraiser twice to contact me for availability to inspect the property, once for the initial review and again for the follow up for repairs. I am the buyer, not the seller so my availability in respect to their property is immaterial. I made the initial call to the company in February 2017 so it has been a roller coaster ride dealing with them for almost 5 months and it has been for nothing."
"Horrible experience! They have you sign all the loan doc's right away and have you pay for an appraisal then they do their homework and send your file to an underwriter. Ill admit I don't have the simplest tax return, but I've got nothing to hide, just ask and I'll provide it to you. Now it's been two weeks since I sign loan doc's and I haven't heard anything. I've emailed, called and left messages to get a status, nothing. No response at all. So not only are they unprofessional, I need to pay my mortgage twice this month because I gave them the money to pay my current payment so that my loan balance wouldn't go up. At this point, to be safe, I need to pay my current loan as well so that I don't get a late charge. But again no response, just tell me yes or no, but there is no excuse for no response!"
"As a Real Estate Broker for 17+ years I've NEVER experienced such a horrible experience with a lender. Their communication, follow up and professionalism is terrible. I started my process is May 2016 and it's now August 2016 and I'm still getting the run around and promises they can't fulfill. I've asked to speak to a supervisor and/or get the contact information for a supervisor and my request was ignored and the continued aggravation of the run around continues. This has been the most stressful experience I've ever had with a lender and I would never want a first time home buyer or someone that is in escrow to ever experience this frustration. I was just doing a refinance and thought I would try them but it was a big mistake and cost me a lot of time trying to help them do their job and in the end they couldn't complete the loan. The old saying "Something worth having doesn't come FREE" really applies here. You get what you pay for! DON'T USE CASH CALL!!! Do yourself a favor and go through your local bank or a reputable lender you can sit in front of!"
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