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Oak Harbor Freight Lines
6700 Smith Avenue, Newark, California 94560
About the Oak Harbor Freight Lines
Oak Harbor Freight Lines is a renowned moving company located at 6700 Smith Avenue in Newark, California, United States. With a strong reputation for providing reliable and efficient transportation services, Oak Harbor Freight Lines specializes in moving cargo and goods across the country. Their team of experienced professionals ensures that all items are handled with care and delivered safely to their destination. Whether you are moving household items or commercial goods, Oak Harbor Freight Lines is committed to providing top-notch service and customer satisfaction.
Photos of Oak Harbor Freight Lines
6700 Smith Ave, Newark, CA 94560, United States
Opening hours of Oak Harbor Freight Lines
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Oak Harbor Freight Lines
"Update: We still haven't gotten our shipment a week after the scheduled arrival date, but it seems that it's just the female dispatcher at Newark who's a really poor communicator-- we've talked to a few more people (both remote and in Newark) and they've all been a lot more helpful and polite, so bumping from one to three stars. Company called us to schedule 4 hour delivery slot, then no-showed after we stayed at home waiting for it. When we called them asking what happened, the representative told us the package was still halfway across the country. Her attitude was unfortunately pretty rude and she made it very clear that it was not her problem / she didn't care. (One of the reviews below mention one horrible sales rep and one nice rep-- I think we got the horrible one. Here's to hoping when we inevitably call again we get the good one instead...)"
"They called to set up a delivery time so I stayed home for a day so I could be there between 12-3. Never showed. Never called. I called the next day and they said oh sorry it's on the truck and will come today from 12-3. So stayed homes for another day. Still didn't come. I try to call multiple numbers and everyone says oh sorry I'm [enter some place] let me transfer you. They transferred me to a number that just hung up on me multiple times! You'd think that if something costs $150 for shipping that it would actually show up. Absolute joke of a company. Do not ever use them."
"I was contacted by phone for a delivery date the next day between 1-5 pm. Our family made arrangements in order for one of us to be at home and receive the package. No show. The company was called at 6 pm that day and a representative names Haley answered the phone. She was rude and disrespectful and apparently there was miscommunication between the driver and the main office. The delivery date and time was rescheduled for the following day between 1-5 pm again. I called to confirm and spoke with Carla who apologized on behalf of the company. She then contacted me 3 times that afternoon to keep me posted on the arrival status. Because of Carla's proficient follow up phone calls, I did not contact the operations manager. The delivery person, Chanraddy was very professional and apologetic. He arrived shortly after 5:15 which was absolutely fine considering it was a Friday afternoon. With the last phone call with Carla, I encouraged Carla that follow up phones are what customers desire and this would increase their trust in the company. It is disappointing to know that the company's tag line is "bringing peace of mind" and that they have been open since 1917. After reading the reviews, there is much improvement that needs to take place in this organization."
"Oak harbor freight is the worst company and they called to confirm the delivery date for monday i got mu delivery on Thursday and 3 hours before the schedule time then left a plate on the street forced me to sign the papaer and left yhey gave me tje run around all week. Please do not use them if you don't want a headache."
"Great Service, friendly kind and Handsome Drivers who go above and beyond to make sure you get your Delivery on time."
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